topic Re: Can't receive files via quick share in my PC in Mobile Apps & Services

Can't receive files via quick share in my PC

KevinDavis05 — Sun, 18 Feb 2024 06:20:44 GMT

I have the new samsung s24 ultra and I have just recently built a PC which runs windows 11 pro. I installed quick share on my pc and was having issues with it at first but I solved them all for the most part. The only thing is that it seems like I can send files to my phone and my samsung tab s8 plus tablet and it works very smoothly, but for some reason, whenever I try to send files from my phone or tablet to my PC, it won't get them. for example, on my phone, when I try to send a file, my pc shows up as one of the devices I can send it to, but when I tap it, I get the notification on my pc, but all the says is "preparing" and it never gets past that. It ends up saying that "My PC didn't respond to the sharing request". I have tried to look it up and see if I can find a fix, but just can't find anything. Any ideas about what's wrong??

Re: Can't receive files via quick share in my PC

AndrewL — Sun, 18 Feb 2024 12:14:08 GMT

@KevinDavis05: If you're having some issues with the Quick Share feature, then you may wish to try Link to Windows, which allows you to easily sync documents, pictures, and much more, between your phone and PC. To find out more, please take a look at the link below from our friends at Samsung US.

https://www.samsung.com/us/support/answer/ANS00083910/

Let me know how you get on.

Re: Can't receive files via quick share in my PC

Members_CWfFatx — Thu, 08 Aug 2024 19:16:58 GMT

I have the same issue with my Samsung s24 Ultra and Samsung Book 4 Edge (Windows 11 Enterprise) with QuickShare. However I can neither send nor receive via QS. It only works from PC using a link to transfer, but not the QS app and I cannot do the opposite S24 Ultra to PC. I get that same error "preparing..." and then "PC didn't respond to...". The Windows link is a work around however it has a lesser limit of MB transfer than QS.

I do get an initial message when sending from PC to S24 that includes "PIN # (and includes numbers) but there is no where on the S24 Ultra QuickShare window to put those numbers. These are both Samsung devices and QuickShare comes preinstalled on both devices from Samsung.

Re: Can't receive files via quick share in my PC

Ell_592 — Sun, 11 Aug 2024 01:20:02 GMT

I have the phone link app setup and I use it, but there are times when Quick Share is more convenient to use. I have the S24 Ultra as well, and I am experiencing the same issue as the original post. You can't tell me that your response is "just use another app". Let us know whether you have a fix or some sort of update.

Re: Can't receive files via quick share in my PC

Ell_592 — Sun, 11 Aug 2024 01:18:54 GMT

Did you find a solution other than Phone Link?

Re: Can't receive files via quick share in my PC

Members_rjzAMkz — Tue, 04 Feb 2025 09:43:48 GMT

I guess there is still no fix to this issue?

Re: Can't receive files via quick share in my PC

Cassiana29 — Wed, 19 Feb 2025 02:31:10 GMT

I'm also experiencing the same issue using my S22 Ultra and HP Elitebook.

Re: Can't receive files via quick share in my PC

iQuattro — Sat, 12 Apr 2025 10:26:56 GMT

***** at Samsung, don't try fix something that's not broken. Original Quick Share worked, and now the ***** with Google doesn't.

It's 2025 and we are having difficulty sending a file from my S25 to a PC. Jesus ***** Christ. There is a reason why Apple products have high premium.

Re: Can't receive files via quick share in my PC

Members_WrfVgvA — Tue, 09 Sep 2025 00:10:28 GMT

This shouldn’t be the solution — if Samsung has a native program within its ecosystem for sharing files between devices, it should work properly instead of suggesting the use of another app

Re: Can't receive files via quick share in my PC

Members_WrfVgvA — Tue, 09 Sep 2025 00:12:37 GMT

Same problem here, I can send files from my Samsung Book Pro5 laptop to my other Samsung devices (S24 Ultra and Tab S11) but not receive any file from those devices to my laptop

Re: Can't receive files via quick share in my PC

Members_WrfVgvA — Wed, 10 Sep 2025 22:37:05 GMT

Hello KevinDavis05, Try disabling the firewall of the antivirus. I did it and now I can receive files again in my Samsung laptop.

Re: Can't receive files via quick share in my PC

wwrightase — Wed, 29 Oct 2025 14:27:11 GMT

Thanks for the suggestion! That worked for me as well.