topic Re: How to stop customization service in Mobile Apps & Services

How to stop customization service

Anonymous User — Sun, 28 Jul 2024 04:38:21 GMT

Hi,

After the One UI 6.1 update on my phone, the Customization Service is utilizing most of the battery every day. I stopped the service in the settings, but it is still running.

Things I have tried:

Updated the Customization app from the Galaxy Store.
Restarted my phone a few times.
Ensured that the phone software is up to date.

Please help me stop the Customization Service.

Re: How to stop customization service

CamoGeko — Sun, 28 Jul 2024 05:11:05 GMT

Hmm I don't have that issue on my S23 Ultra. Something must be causing this drain on your phone specifically.

Re: How to stop customization service

Robin999 — Sun, 28 Jul 2024 12:18:51 GMT

Hi, and welcome to the community

Settings >Security and privacy >Customisation service. Tap on it and toggle off

Re: How to stop customization service

Anonymous User — Mon, 29 Jul 2024 07:57:22 GMT

Hi,

I tried turning it on and off yesterday like mentioned above, still Today customisation service is still consuming my battery. Please help me on this.

Re: How to stop customization service

Anonymous User — Mon, 29 Jul 2024 07:58:42 GMT

Hi Robin,

Thanks for your suggestion, I tried it, still not sure why it's running.

Re: How to stop customization service

AndrewL — Mon, 29 Jul 2024 10:10:49 GMT

@Anonymous User: In this instance, please head to Settings > Apps > Customisation Service > Force stop > Disable, to see if this helps.

Re: How to stop customization service

Arunprasad5 — Sun, 04 Aug 2024 14:26:34 GMT

@AndrewLThanks for the information. I force stopped the service and it worked. I am able to see the customisation service in app list only after updating the app.