topic Re: Chat translation, some languages gone in Mobile Apps & Services

Chat translation, some languages gone

Safwan2112 — Fri, 12 Jul 2024 13:32:55 GMT

I was using the chat translation feature for Russian on WhatsApp, and it was working well until a few days ago. Other languages work but Russian suddenly does not work or even appear in the input langauge options. Even after deleting and re downloading it as the translating options, but live translate refuses to work in Russian at all

Re: Chat translation, some languages gone

AndrewL — Fri, 12 Jul 2024 13:56:02 GMT

@Safwan2112: Please try heading to Settings > Advanced features > Advanced intelligence > Samsung Keyboard > Chat translation > Language packs for translation, and check to see if a new version of the Russian language pack is available.

If WhatsApp is the only affected app, I also recommend heading to the Google Play Store > Tap your profile in the top right > Manage apps and device > Updates, and check for any available WhatsApp updates.

Re: Chat translation, some languages gone

Robin999 — Fri, 12 Jul 2024 14:00:56 GMT

Hi, I just tested this, and it's working for me. Try clearing the cache from the translator app.
Settings>apps. Scroll down the list to 'Translater' and tap on it. Tap Storage. Tap 'clear cache'

Re: Chat translation, some languages gone

asulaim — Sun, 03 Nov 2024 09:55:48 GMT

Step 1. From Settings, choose General management

Step 2. Choose Language packs

Step 3. select and download your desired Language Packs to use during Live translate.