topic Re: Re: SECURE FOLDER in Mobile Apps & Services

SECURE FOLDER

Omarbec — Mon, 10 Jun 2024 18:36:46 GMT

Not able to run Secure folder on background, every time that I go out of the folder, it closes all the apps opened in it.

Re: SECURE FOLDER

Piper123 — Mon, 10 Jun 2024 19:02:46 GMT

Hey there and welcome to the Samsung UK Community Forum

This is by design. It is a Secure Folder for a reason. If you had it running in the background and someone took your device, it wouldn't be secure.

Re: Re: SECURE FOLDER

UNKNOWNUSERNAME — Mon, 10 Jun 2024 19:24:05 GMT

Hi there, as piper said this is a security mechanism, its basically the whole point of a "secure folder". it doesnt actually close all your apps but you do have to enter a pin or biometric in again.
hope this helps.

Re: SECURE FOLDER

Omarbec — Mon, 10 Jun 2024 19:54:00 GMT

Hi, tks for the reply, but this is not it. On my other phone, i was able to switch between the app opened in the secure folder an the other apps opened on the regular( non-secure) area, simply using the recently opened apps button.

Re: Re: SECURE FOLDER

ynneL — Mon, 10 Jun 2024 20:00:28 GMT

If you press on the 3 dots on the main screen in secure folder then press settings then auto lock secure folder you can change to your desired option

Re: Re: Re: SECURE FOLDER

Piper123 — Mon, 10 Jun 2024 20:09:39 GMT

Well I've learnt something new tonight 👌

Re: Re: SECURE FOLDER

Omarbec — Mon, 10 Jun 2024 20:10:34 GMT

Hi tks for the reply but i've already done it and none of the options there allowed me to switch between the secure and no-secure folder without closing it...

Re: Re: Re: SECURE FOLDER

Piper123 — Mon, 10 Jun 2024 20:23:29 GMT

I've just made the settings changes as above and was able to navigate away from Secure Folder then, clicking on Recent Apps, was able to go back to Secure Folder without having to input password.

If that isn't what you're after, you need to be clearer on what you mean and I also think you'll be disappointed.

Re: Re: Re: Re: SECURE FOLDER

ynneL — Mon, 10 Jun 2024 20:59:31 GMT

Exactly how I tried it and got the results you did I was able to navigate away secure folder without needing the pin

Re: Re: Re: SECURE FOLDER

Omarbec — Mon, 10 Jun 2024 21:15:22 GMT

Hi, tks again for the help, i can go back to secure folder too ,but not to the app i had opened on it, like a banking app... This one will be closed in this process. What i need is the possibility to switch between the screens of these apps and the other ones opened on non-secure ambient. Just like we can do by taping the app switcher button.

Re: Re: Re: Re: SECURE FOLDER

Piper123 — Mon, 10 Jun 2024 21:23:36 GMT

I was able to go back to most apps.

I didn't try the banking one but everything else was still open.

Re: Re: Re: Re: SECURE FOLDER

Omarbec — Mon, 10 Jun 2024 21:48:35 GMT

Hey Piper, on my previous phone, it used to work perfectly too, even with the banking apps, but now not any more, so i think there must be some setup to enable it again....

Re: Re: Re: Re: Re: SECURE FOLDER

Piper123 — Mon, 10 Jun 2024 21:49:50 GMT

Or more likely the banks and other security conscious organisations have restricted it.

Re: Re: Re: Re: SECURE FOLDER

Omarbec — Mon, 10 Jun 2024 21:56:51 GMT

What i need is the possibility to have this feature with an app opened on the secure folder and another on the non-secure folder.

Re: Re: Re: Re: Re: SECURE FOLDER

Omarbec — Mon, 10 Jun 2024 22:47:42 GMT

Hi, not at all, was using it until 2 days ago with my old phone, it is a configuration on the device or newer android restrictions, for sure, mine was 11 and this one`s 13...

Once again , tks for your help!