topic Samsung cloud backup in Mobile Apps & Services

Samsung cloud backup

Wezzyd — Fri, 07 Jun 2024 15:19:20 GMT

Is anyone else facing issues with it? Keep getting the error 'something went wrong, please try again later'.

Re: Samsung cloud backup

JAMES4578 — Fri, 07 Jun 2024 15:51:58 GMT

@Wezzyd I checked and seems to be an issue currently. However it works best with reasonable Battery life and a strong connection,also need to have sufficient storage space in Samsung Cloud.

Re: Samsung cloud backup

Wezzyd — Fri, 07 Jun 2024 16:06:34 GMT

Thanks for the reply. Kinda relieved it's not just me then, respectfully of course. Yeah I only use it to backup my settings so plenty of storage space, phone has just been charged and I'm fully covered as in connection wise

Re: Samsung cloud backup

keith30 — Fri, 07 Jun 2024 17:06:04 GMT

It's happening with my S22ultra too, have plenty storage available and a full battery so I don't think that will cause it to have problems.

Re: Samsung cloud backup

Wezzyd — Fri, 07 Jun 2024 17:06:55 GMT

Heads up Samsung, sort it out guys 😂

Re: Samsung cloud backup

Laurac84 — Fri, 07 Jun 2024 17:46:20 GMT

Mine is the same

Re: Samsung cloud backup

Shane222 — Fri, 07 Jun 2024 17:51:44 GMT

The same thing happens to me. It started about three hours ago. The Cloud app has stopped working and won't launch. An error pops up: “Something went wrong, please try again later.”
Please explain the reason for this application failure. And is there any hope that the Cloud application will be restored?
Because I'm worried that maybe this is due to the outdated model of my device, which runs on Android 12 and has not received the software update.

Re: Re: Samsung cloud backup

Wezzyd — Fri, 07 Jun 2024 17:53:52 GMT

Doubt it will be to do with the os version, most probably a bug on Samsung's end

Re: Samsung cloud backup

TarantuLuke — Fri, 07 Jun 2024 19:34:37 GMT

What a relief, to know i wasn't the only person having that issue today, all of a sudden on a few Samsung devices

Re: Samsung cloud backup

Haggis66 — Fri, 07 Jun 2024 19:38:30 GMT

Same for me since lunchtime today. Samsung Health not syncing from S10 but no error message on S24.
Over to you Samsung, please fix cloud issue 🤗

Re: Samsung cloud backup

beagle2mars — Fri, 07 Jun 2024 19:43:11 GMT

Me too, having no joy syncing my notes at the moment

Re: Samsung cloud backup

Shane222 — Fri, 07 Jun 2024 19:58:13 GMT

They have already fixed the Cloud application. 👍

Re: Re: Samsung cloud backup

TarantuLuke — Fri, 07 Jun 2024 20:08:45 GMT

Kinda. It's back online on my Tab S7, still no progress in my S22 Ultra
Edit: It's fixed now on S22U, 10 minutes after my Tab S7

Re: Re: Samsung cloud backup

Wezzyd — Fri, 07 Jun 2024 20:16:17 GMT

Yes, can confirm it's now working

Re: Samsung cloud backup

Suri12 — Mon, 17 Jun 2024 07:42:09 GMT

What is going ? Are they going to address the issue ? It's been weeks now.

Re: Samsung cloud backup

Wag_Wend — Mon, 12 Aug 2024 00:34:17 GMT

I've heard that “Samsung Cloud” has actually ended it's services and that you can now only do it either via PC (Laptop), Google Drive (Cloud/Backup) or Microsoft One Drive.

Re: Samsung cloud backup

Cubbyhb1 — Sun, 25 Aug 2024 12:45:07 GMT

its still not workking almost 2 months later. I'm having to use the Verizon backup, which doesnt save my settings.