topic Verification Impossible in Mobile Apps & Services

Verification Impossible

Blue n White — Sun, 02 Jun 2024 05:20:13 GMT

Don't ever use two step verification with Samsung, and don't expect any help from support. Also don't be surprised if they send a verification code to a phone number or email you've never heard of.

Re: Verification Impossible

Anonymous User — Sun, 02 Jun 2024 08:32:45 GMT

Never had a problem with it myself

Re: Verification Impossible

AndrewL — Sun, 02 Jun 2024 09:35:32 GMT

@Blue n White : I'm sorry to hear that you're having some issues with the 2-step verification feature of your Samsung account. If you have found that you're not receiving the verification text messages, or the number assigned to the service is incorrect, then you can change the registered phone number on a Galaxy mobile phone or PC by following the steps below.

https://www.samsung.com/uk/support/mobile-devices/how-to-change-your-samsung-account-mobile-number-using-two-step-phone-verification/

Please be aware that you also have access to some backup codes, which are included in the email that was sent to you when you first set up 2-step verification. I hope this helps.