topic Secure folder in Mobile Apps & Services

Secure folder

Retemyst — Thu, 18 Apr 2024 06:15:12 GMT

After factory resetting a phone and updating to its latest version, the secure folder doesn't work anymore.

Edit: Cannot manually install/create folder.

Anybody have a fix for this, or is it up to the developers of knox?

Re: Secure folder

Anonymous User — Tue, 16 Apr 2024 17:54:03 GMT

Cleared the app cache?

Re: Secure folder

Retemyst — Tue, 16 Apr 2024 18:37:20 GMT

Unfortunately, yes. Nothing happened.

Re: Secure folder

Acha24 — Tue, 18 Jun 2024 14:57:43 GMT

It will not let me clear the cache. I only get the screen "Use pin after restart". I do not get a "forgotten password" option. Nothing happens when I type in the pin, correctly or incorrectly.