Thema "Re: Re: WiFi Calling" in Mobile Apps & Services

WiFi Calling

Nick Horn — Mon, 08 Apr 2024 13:40:17 GMT

According to the BT engineer BT updated software Friday 5th/Saturday 6th April - it was an Huawei update. Along with 1 000's of other we lost broadband. That was fixed this morning but I'm no longer able to use WiFi calling - it has worked perfectly for years. As we have a very poor mobile signal it is Emergency calls only. I'm using a Galaxy Note 9. I've tried the 'usual' approaches and spent 45 mins speaking to BT helpdesk. Can anyone help?

Re: WiFi Calling

Robin999 — Mon, 08 Apr 2024 14:03:44 GMT

Speak to your mobile network provider (possibly EE), as they may need to turn it on again at their end.

Re: WiFi Calling

Nick Horn — Mon, 08 Apr 2024 14:26:35 GMT

Thanks for the suggetsion Robin999. Ive spoken to the engineer - who said I could call him if I had an problems :). He suggetsed forgetting the newtowrk and then reconnecting. It worked!

Re: Re: WiFi Calling

Robin999 — Mon, 08 Apr 2024 14:28:36 GMT

Excellent news

Re: WiFi Calling

JAMES4578 — Mon, 08 Apr 2024 15:46:13 GMT

it will have been a bit frustrating, glad it all seems fine now . Forgetting and reconnecting to Network can solve some issues.