topic Re: Samsung Forced App Installation in Mobile Apps & Services

Samsung Forced App Installation

Owen001 — Wed, 27 Mar 2024 14:51:04 GMT

The latest Samsung update includes an extremely unnecessary step which requests that you 'Take advantage of your upgraded device!" suggesting that you "Get the most out of your device with the hand-picked apps best suited for its newest features!".

The 'hand-picked' apps are games that are of no use and there is no option to deselect them.

I have disabled the offending app and it's notifications but it continues to notify me every couple of minutes if I clear the notification.

It is extremely poor of Samsung to firstly push an app that is so integrated into the system that users cannot control it and secondly to push rubbish games to anybody who applies the update.

Samsung, you can do better. Please advise on how to remove AppCloud and please provide an option to deselect rubbish such as this in the future.

Re: Samsung Forced App Installation

keith30 — Wed, 27 Mar 2024 16:01:55 GMT

You must have downloaded it, it's not a official Samsung app from the Galaxy Store, probably a third party one.

Re: Samsung Forced App Installation

Owen001 — Wed, 27 Mar 2024 16:13:53 GMT

No, it's part of software provided by Samsung. If you check Reddit, you will see that there are lots of complaints about it. It's regarded as junk

Re: Samsung Forced App Installation

Owen001 — Wed, 27 Mar 2024 16:37:43 GMT

There is another thread on this topic in this community forum, but unfortunately it's unresolved.

How do I get rid of AppCloud?

Re: Re: Samsung Forced App Installation

keith30 — Wed, 27 Mar 2024 17:21:39 GMT

Well I don't have it on my S22ultra, did a software update last week and no additional apps were downloaded. I it's know as app that collects your data against your will and passes it off to China 🇨🇳 so you have to beware of it if you continue to use it.

Re: Samsung Forced App Installation

keith30 — Wed, 27 Mar 2024 17:24:36 GMT

If you want rid of it,factory reset your phone, it's the only way.

Re: Samsung Forced App Installation

Owen001 — Wed, 27 Mar 2024 18:00:21 GMT

A factory reset seems possible but is also an extreme option just to remove a piece of software that should be optional. Another option would be to install a plain version of Android instead of doing a factory reset which would only bring more Samsung un-wanted software and the possibility that the same app would be there. The other probably easier solution is to move away from Samsung altogether to possibly a Pixel phone or Apple

Re: Samsung Forced App Installation

VoodooManBG — Wed, 29 May 2024 09:37:14 GMT

Hey, I'm having the same issue. I carefully deselected all apps, clicked finish update and then some random games / apps started installing on MOBILE data! I hate BS like this. This is not serious coming from a company like Samsung. For BS like this I'm now seriously considering to sell this brick and buy a normal phone. This should NOT be legal at all! Total joke with the users. What about my parents that can't search and implement 'solutions' to those problems brought from Samsung? Total disappointment! Samsung is getting lower than xiaomi now.

Re: Samsung Forced App Installation

Members_2crpT23 — Mon, 22 Jul 2024 11:24:26 GMT

Another update just forcefully installed 3 apps, this is really not acceptable

Re: Samsung Forced App Installation

Brian- — Sun, 01 Sep 2024 23:48:54 GMT

This tricked me also, the first three games don't have a checkbox. They will install no matter what you unselect on the other games or apps. The only way out is to keep saying "later" and get constant reminders or let it install the games and then delete them. Very poor Samsung behaviour.

Re: Samsung Forced App Installation

guinness — Tue, 01 Oct 2024 14:59:49 GMT

Me too. This is infuriating and underhanded. Next handset wont be Samsung!

Re: Samsung Forced App Installation

AD2024 — Wed, 02 Oct 2024 19:55:10 GMT

Just happened to me, in exactly the same way described by other users here.
Eventually the three apps were installed and I immediately uninstalled them.
It is appalling that a malicious update like this was allowed to go through by a corporation of this size.
IT services are degenerating according to human intelligence. The problem is not AI...

Re: Samsung Forced App Installation

AD2024 — Wed, 02 Oct 2024 19:56:01 GMT

And I had recommended my phone to my wife this week. Luckily she hasn't bought a new one yet.

Re: Samsung Forced App Installation

AD2024 — Wed, 02 Oct 2024 20:10:28 GMT

A member named Freshanger seems to have found a solution that might work:
Quoting: "So I was having the same thing happen to me. I tried doing a force stop of it which didn't work. So then I disabled it which was what I was trying to do when I had pressed force stop. For the sake of my mind before any possible update came around from Samsung and it got enabled again from it happening I ended up actually clicking on the three dots up top of the app settings for it and it mentioned of uninstall the updates for the app. I took a long shot and did that trying to get it gone. We'll So far it's gone. Hopefully this helps you and any of the others that have also been having the issue that have either already posted or just trying to see if others have the same issue."
I have replicated the steps and AppCloud is DISAPPEARED! from my Apps list. Hopefully won't come back.

Re: Samsung Forced App Installation

Members_FVpywAN — Wed, 27 Nov 2024 11:05:52 GMT

The first three Apps don't have a Checkbox, however you can press on each app and than deselect it in the next window that opens. Do that for all three apps and none will install.

Samsung, this is the last phone I will ever buy from you. This is shady business practices and on a company phone like mine it is straight out forbidden by my organisation to install Temu. Stop trying to install bloatware.

Re: Samsung Forced App Installation

AghastEmile — Thu, 27 Feb 2025 15:10:58 GMT

Very disappointed in this. Incorrectly, users have suggested this is an optional feature, I set up my phone a couple of months back and I'm very careful to deselect options like this. No this came loaded to my handset, it needs to be removed for future users, either by Samsung or their trusted distributors.

Re: Samsung Forced App Installation

WazH — Sun, 09 Mar 2025 00:51:28 GMT

This is not good at all. Samsung I like your products and have owned many but the way the forced/supposedly unbforced app install works is terrible. The tick boxes are Soooooo hard to untick. It seems to end up installing unwanted apps no matter what I and my wife do. The title of the upgrade and "enhancement" seems great but it installs things I did not want. Disgusting. Even logging into this web site the tick boxes for "Accept terms etc' goes back and re-allows marking rubbish. It would be very easy "not" to do that. This is breaking great trust!

Re: Samsung Forced App Installation

WazH — Sun, 09 Mar 2025 00:53:50 GMT

It will re-load it with the same updates!

Re: Samsung Forced App Installation

Brtj — Sun, 16 Mar 2025 03:31:05 GMT

I feel you're pain im going to speak with my lawyer this Monday about opening a class action lawsuit over these dumb apps that have nothing to do with a phone update

Re: Samsung Forced App Installation

createaccount — Mon, 07 Apr 2025 21:36:54 GMT

Samsung updates install various pieces of bloatware on my device and just to confirm it is not network related, they change the default place to download apps from to Galaxy Store.

I then have to delete the bloatware and reset every single app, individually, to my preferred Google Play store.

I hope that Samsung read these conversations (or use Artificial fake Intelligence to do so lol) because prior to the expiration of my phone contract I will be doing detailed research into the most trustworthy and genuine phone manufacturer and will refrain from ever purchasing ANY Samsung device of ANY type EVER again.