topic New Update Problem in Mobile Apps & Services

New Update Problem

Primark132 — Fri, 23 Feb 2024 20:50:46 GMT

Hello, I have recently Installed the new Update (Version:A137FXXU3DXA1 )on my Samsung A13 and I am currently Trying to uninstall the Update as I want my previous version back.

Tho I am quite unsuccessful as Google and YouTube was not helping. It would be very much appreciated if I could get some Information / help on how I could Change it back. Thank you xx

Ps: I do not remember the name of the previous type of version my phone was before As it had already had some updates on it which was done in the past. X

Re: New Update Problem

Piper123 — Fri, 23 Feb 2024 20:55:49 GMT

Hey there

It usually isn't possible to roll back without some really expert knowledge (and risk).

Was this an OS update or Security Patch?

IF OS then you may need to reset your device and reinstall from Odin (really does need some expert knowledge).

Otherwise I'm afraid you're stuck with what you have.

Re: Re: New Update Problem

Primark132 — Fri, 23 Feb 2024 21:00:17 GMT

Hello Piper ,

Really sorry to bother but how can I find out if Its an OS or a Security Patch update?
I tried to figure it out on my own but just couldn't seem to work it out.

Re: Re: Re: New Update Problem

Piper123 — Fri, 23 Feb 2024 21:05:10 GMT

What version of Android are you on?

What Security Patch are you on?

Re: Re: Re: Re: New Update Problem

Primark132 — Fri, 23 Feb 2024 21:09:41 GMT

Version: 14
For Security Patch it just says : 1st January 2024

Re: Re: Re: Re: Re: New Update Problem

Piper123 — Fri, 23 Feb 2024 21:12:12 GMT

Ok so it looks like you've installed Android 14.

It is not recommended to attempt a roll back unless:.

1. You are familiar with Odin
2. You are confident around Odin
3. You are willing to risk bricking your device
4. You'll lose warranty

What is the reason you want to roll back.

Re: New Update Problem

NIGHTNINGFURY — Fri, 23 Feb 2024 21:20:29 GMT

What's the issue with Google and YouTube you was talking about to do with this?

Re: Re: New Update Problem

Primark132 — Fri, 23 Feb 2024 21:25:20 GMT

Hello ,
I just couldn't find any videos that had my phone type in it because Even if I searched my one no videos would come up or help me as they were all for different phones.

Re: Re: Re: New Update Problem

Piper123 — Fri, 23 Feb 2024 21:30:06 GMT

Why do you want to roll back. What is the issue

Re: Re: Re: Re: New Update Problem

Primark132 — Fri, 23 Feb 2024 21:34:15 GMT

Just having troubles Doing stuff on my phone ever since updating it in general , Having it work slowly.
I've waited / Left my phone alone, shut it down and everything but nothing would make it better. So I can't really use my phone that much anymore as most of the things won't work.

Re: New Update Problem

Dovwilson — Fri, 23 Feb 2024 21:36:47 GMT

You could try wiping the dalvic cache, check YouTube for video's on how to do this.

Re: Re: New Update Problem

NIGHTNINGFURY — Fri, 23 Feb 2024 21:37:47 GMT

The only way to top back is using the tools @Primark123 has mentioned. However I don't recommend you doing this unless you know the risks. You can brick your phone and have many other problems and knowledge is required to ensure you know what to do in certain situations.

Re: Re: New Update Problem

Primark132 — Fri, 23 Feb 2024 21:37:48 GMT

Will do. I will see If it works and report back if anything happens

Re: Re: Re: Re: Re: New Update Problem

NIGHTNINGFURY — Fri, 23 Feb 2024 21:38:28 GMT

You having what problems exactly we might be able to help you.

Re: New Update Problem

Piper123 — Fri, 23 Feb 2024 21:40:14 GMT

@Primark132

When did you last perform a Wipe Partition Cache on your device?

Would recommend it as it is likely if you haven't done it for a while or if ever that your device is holding lots of pesky temporary cached files.

Re: New Update Problem

Piper123 — Fri, 23 Feb 2024 21:40:52 GMT

1. Turn off the device.
2. Connect To Computer. Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
You can also Repair apps via the Recovery Menu.

Re: Re: Re: Re: Re: Re: New Update Problem

Primark132 — Fri, 23 Feb 2024 21:41:52 GMT

My phone being slow , not working properly after the update . I've waited , left it alone , shut it down, done everything but nothing is making it better

Re: Re: New Update Problem

NIGHTNINGFURY — Fri, 23 Feb 2024 21:42:33 GMT

I would actually recommend a full factory reset at this point

Re: Re: New Update Problem

Primark132 — Fri, 23 Feb 2024 21:43:03 GMT

I don't think I have ever done it to be true, as I haven't experienced this before on this device.

Re: Re: Re: New Update Problem

Piper123 — Fri, 23 Feb 2024 21:44:05 GMT

Sorry but no, this is not necessarily until a Wipe Partition Cache has been tested.

Why put the user to the hassle of setting up everything in their device again from back up or from scratch?