topic Re: Messenger not playing voice notes after security update in Mobile Apps & Services

Messenger not playing voice notes after security update

Nst2 — Wed, 21 Feb 2024 14:48:59 GMT

I just had a security update done on my Samsung22 last night and now my messenger app will not play voice notes. I can record a message but that too will no play. I have forced stopped, emptied the cache and data, restarted my phone 5x and finally uninstalled/reinstalled the app. I made sure the microphone is on for both phone and messenger app. I am at a loss of what else to do. I Googled and read everything advised and nothing seems to work. Annoyed! Any other ideas?

Re: Messenger not playing voice notes after security update

Robin999 — Wed, 21 Feb 2024 14:54:25 GMT

Can you try wiping the cache partition. Always recommended after any update.

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

Re: Messenger not playing voice notes after security update

Nst2 — Wed, 21 Feb 2024 15:13:16 GMT

I did. I ended up deleting the entire thread of our conversations, had her resed the voicemails and now all of a sudden it is working. 🙄 Thanks for the reply!

Re: Messenger not playing voice notes after security update

Nst2 — Wed, 21 Feb 2024 16:22:21 GMT

UGH now it isnt except, get this, if I am on the phone with someone and try to play it it works! If I get off the phone call, it stops working. Isn't that weird?

Re: Re: Messenger not playing voice notes after security update

Robin999 — Wed, 21 Feb 2024 16:26:35 GMT

What messenger app are you using?

Re: Messenger not playing voice notes after security update

sunni1 — Thu, 07 Mar 2024 15:45:55 GMT

I am having this problem too.

Re: Messenger not playing voice notes after security update

Baileybpb — Thu, 01 Aug 2024 14:42:05 GMT

Messenger says its sending. Voice clip l,bit doesn't send& can't play it back.Why?