topic Re: Concerned about email asking to reset samsung password in Mobile Apps & Services

Concerned about email asking to reset samsung password

Bev54 — Sat, 09 Dec 2023 10:24:17 GMT

I factory reset my galaxy s10 around the end of November and reset my Samsung account password. I also have a galaxy A12 and A13 and Samsung galaxy tab A7 lite and the password was changed on those to the new Samsung account password. Last night i received an email to the effect saying that i had to sign into my Samsung account or i would loose my Samsung account, i tried to sign in with the password that i had changed at the end of November and i couldn't sign in it kept saying wrong password, yet i have signed in with my new password a few times. I tried to access samsung members and i couldn’t sign in with my password so without thinking i reset my password. I am now concerned that it might not have been a legitimate email from Samsung. The email address that sent the email to reset my password was, Samsung account • SA.noreply@ Samsung- mail.com. please can anyone tell me if this is Samsungs legitimate email address please?

Re: Concerned about email asking to reset samsung password

Neo001 — Sat, 09 Dec 2023 12:03:54 GMT

Email is from Samsung. Screenshot is from Oct 2022.

Re: Concerned about email asking to reset samsung password

Lord_Shiva — Sat, 09 Dec 2023 12:52:09 GMT

Be advised, do not do that it's scam

Re: Re: Concerned about email asking to reset samsung password

Bev54 — Mon, 11 Dec 2023 14:08:46 GMT

@ Lord_Shiva
I have checked with someone who knows everything about samsung emails and as you can see in his reply on this post, the email i was questioning was in fact a samsung legitimate email