topic Re: Galaxy store update loop in Mobile Apps & Services

Galaxy store update loop

Grimth — Wed, 22 Nov 2023 17:50:11 GMT

Been trying to access the store for a week now and it always wants to update. It first downloads themes then the main store update then closes. When reopening it does the same again.

Since this has been happening I have had two ui updates and still the same. I have tried clearing the cache and other data and still the same. I can update apps via the click and hold method and clicking update apps but can not get on to look for other apps etc.

Phone - galaxy s23

Ui - 6.0

Android version - 14

Store version - 4.5.63.9

Any help or ideas to try would be much appreciated

Re: Galaxy store update loop

LaffCarl — Wed, 22 Nov 2023 18:22:01 GMT

Goto store info... then scroll down and click App details in store, then you should be able to update it on the page that opens at the bottom and then it works 😊

Re: Galaxy store update loop

Grimth — Thu, 23 Nov 2023 09:13:01 GMT

Thanks but just tried this way and still when reopening it goes back to update loop

Re: Galaxy store update loop

LaffCarl — Thu, 23 Nov 2023 10:25:24 GMT

Oh it's a horror show eh, mine has had this reoccuring error from new. I have had to fix it before several times and that's the one that worked for me last time. Another way is to keep visiting the Samsung store via the Samsung browser that works after a couple of tries, another one was updating the Google security patch. Go to security and privacy, then click updates then click Google to up date even if it has a green tick. Good luck it is an annoying bug.

Re: Galaxy store update loop

Bodestone — Fri, 24 Nov 2023 20:53:42 GMT

My problem os that the update loop is for the store itself

From new on S23 Ultra so cannot add anything suxh as camera assistant. Shocking tjatbtheir own store doesn't work out of the box (plus complete updates)

Re: Re: Galaxy store update loop

Grimth — Sun, 26 Nov 2023 17:42:46 GMT

Google sec patch is all up to date and thanks for the attempt to help

Re: Re: Galaxy store update loop

Grimth — Sun, 26 Nov 2023 17:43:41 GMT

It's the actual store for me to like I said above and it's also on a brand new phone

Re: Galaxy store update loop

Bodestone — Mon, 27 Nov 2023 19:59:01 GMT

I got it to work on Tesco wifi (no wifi where I live)

Re: Re: Galaxy store update loop

Grimth — Mon, 27 Nov 2023 21:51:50 GMT

I got no WiFi atm to test this but when out next I'll see if it makes a difference cheers for then info

Re: Galaxy store update loop

Pasquill1977 — Sun, 11 Feb 2024 20:00:24 GMT

Been trying get on galaxy store still doing updates and doesn't work uou need sort this error out

Re: Galaxy store update loop

The Katrina — Wed, 06 Mar 2024 15:08:09 GMT

My phone is doing the same thing! New phone as well. This has been extremely annoying and inconvenient. I've tried all these suggest methods and still no luck. There has got to be a fix out there for this. I would appreciate the help!

Re: Galaxy store update loop

Members_UsPktay — Tue, 12 Mar 2024 02:53:33 GMT

OK, I think I just cracked this. You need to go into settings>apps then allow galaxy store permissions to "phone". It says this is for access to devices unique identifier.

As soon as I changed this the app updated.

Re: Galaxy store update loop

iamahacker — Sat, 30 Mar 2024 09:43:31 GMT

I have it 2 it is so annoying

Re: Galaxy store update loop

Members_ktjm5zk — Sun, 31 Mar 2024 17:06:05 GMT

I've tried all previous suggestions. Only thing worked for me was to use WiFi for the update & when in Galaxy Store, goto menu, settings, auto update apps - set Auto Update Apps to 'Using Wifi or mobile data' as was set to WiFi only before. Only after that was I able to access using mobile data again.

Re: Galaxy store update loop

Jody 2 — Tue, 02 Apr 2024 15:53:30 GMT

THIS WORKED!!!!! THANK YOU!!!; YAAAAY!!!!

Re: Galaxy store update loop

Bree501 — Tue, 23 Apr 2024 09:10:08 GMT

This worked. Thanks!

Re: Galaxy store update loop

DariusMyman — Wed, 24 Apr 2024 22:11:01 GMT

Nothing helped 😕

Re: Galaxy store update loop

techdumbass — Wed, 01 May 2024 02:36:35 GMT

I know let's not even have this on my phone if it won't update Samsung should fix these issues with their devices I hate my Samsung experience

Re: Galaxy store update loop

Members_Q1hhjMe — Thu, 02 May 2024 11:28:23 GMT

I took the galaxy shop not store out of deep sleep as soon as I did and started update on store it installed

Re: Galaxy store update loop

ReverseFlashX94 — Mon, 24 Jun 2024 17:02:02 GMT

I tried resetting cache and permissions which made no difference and solved it using this: Go to Settings > Apps > Galaxy Store > App details in store > Update. Should now work perfectly.