https://eu.community.samsung.com/t5/mobile-apps-services/failed-configuration-after-factory-reset-on-samsung-a8/m-p/8453387#M32818 <P>Hello, I did a factory reset on my Samsung A8, to give it to my son. Then I entered his account and started the new configuration, but can't get past the account registration. Anybody can help with this? Thank</P> Sun, 29 Oct 2023 19:43:16 GMT Members_od9ro4R 2023-10-29T19:43:16Z https://eu.community.samsung.com/t5/mobile-apps-services/failed-configuration-after-factory-reset-on-samsung-a8/m-p/8453387#M32818 <P>Hello, I did a factory reset on my Samsung A8, to give it to my son. Then I entered his account and started the new configuration, but can't get past the account registration. Anybody can help with this? Thank</P> Sun, 29 Oct 2023 19:43:16 GMT https://eu.community.samsung.com/t5/mobile-apps-services/failed-configuration-after-factory-reset-on-samsung-a8/m-p/8453387#M32818 Members_od9ro4R 2023-10-29T19:43:16Z https://eu.community.samsung.com/t5/mobile-apps-services/failed-configuration-after-factory-reset-on-samsung-a8/m-p/8453499#M32819 Did you deregister your account before the factory reset? If not, enter your details to set the phone up, then deregister your account and reset the phone. Sun, 29 Oct 2023 20:05:21 GMT https://eu.community.samsung.com/t5/mobile-apps-services/failed-configuration-after-factory-reset-on-samsung-a8/m-p/8453499#M32819 Npah3 2023-10-29T20:05:21Z https://eu.community.samsung.com/t5/mobile-apps-services/failed-configuration-after-factory-reset-on-samsung-a8/m-p/8453528#M32820 How old is he? Maybe there could be age restrictions and you might have to set it up as a kids phone. Sun, 29 Oct 2023 20:10:19 GMT https://eu.community.samsung.com/t5/mobile-apps-services/failed-configuration-after-factory-reset-on-samsung-a8/m-p/8453528#M32820 GoanGeek 2023-10-29T20:10:19Z