topic Re: Access Notes on non Samsung device in Mobile Apps & Services

Access Notes on non Samsung device

marc-knuckle — Tue, 12 Sep 2023 11:31:19 GMT

Hi. My note 20 ultra broke and I want to access the Notes app.

Samsung help said I could use the Notes for Windows app but when I install it and open it states it's only for galaxy devices.

I can log into the Samsung cloud and see it's got some saved data for the Notes app but no option to access it.

Any way around this?

Re: Access Notes on non Samsung device

AndrewL — Tue, 12 Sep 2023 14:16:18 GMT

@marc-knuckle: Sadly the Samsung Notes app for Windows only works with Samsung PCs and Galaxy Books. To access your Notes, I recommend arranging for your Note 20 Ultra to be repaired by an authorised Samsung engineer, or look at an alternative Galaxy mobile device, which you can sync your notes to. I apologise for any inconvenience this may cause you.

Re: Access Notes on non Samsung device

marc-knuckle — Tue, 12 Sep 2023 14:47:39 GMT

Thanks, I thought that might be the case