topic Re: Re: Samsung Email issue in Mobile Apps & Services

Samsung Email issue

SugarRush — Thu, 31 Aug 2023 10:19:14 GMT

I'm trying to log into my University email via Microsoft 365. But once I log in, an error comes up asking for administrator access because my account hasn't been given access. Not sure who my administrator is though, nor how to contact them to get this issue resolved.

Anyone know how to fix this issue? It works fine on Outlook/Gmail. And log in information is all correct.

Thank you,

Re: Samsung Email issue

NawtyRobot — Thu, 31 Aug 2023 12:56:10 GMT

My guess would be your university admin

Re: Samsung Email issue

AndrewL — Thu, 31 Aug 2023 13:05:18 GMT

@SugarRush: Which Samsung device are you using to access Microsoft 365, and have you tried another compatible device to see if the issue persists? Further to the above, reaching out to your University's IT department would be advisable, as they will be able to shed light on any restrictions you might face when accessing your email account externally.

Re: Re: Samsung Email issue

SugarRush — Thu, 31 Aug 2023 13:10:49 GMT

Ah yeah, I'm going to get into contact with them as soon as.

Thank you,

Re: Re: Samsung Email issue

SugarRush — Thu, 31 Aug 2023 13:12:06 GMT

A Samsung S10. And I have not, don't think I'll be able to seeing as I don't have another Samsung device.

And yes, I do plan on getting into contact with them at the least.

Thank you,