discussione Call Volume in Mobile Apps & Services

Call Volume

Strat621 — Sun, 27 Aug 2023 09:40:21 GMT

Hi, my first post so hope I'm in the right place! I've had a Samsung A14 4G phone for just a few days and still learning. When I receive a phone call the volume is almost inaudible until I press the "Speaker" icon. My volume setting on the button on the right is on maximum and my internal volume settings are all on high. Is there any way I can set the speaker to be on all the time, and any other tips to increase the volume would be appreciated.
Thanks

Re: Call Volume

NawtyRobot — Sun, 27 Aug 2023 09:42:32 GMT

I would send back the phone if the volume is inaudible

Re: Call Volume

AndrewL — Sun, 27 Aug 2023 09:59:22 GMT

@Strat621: Do you have a case or cover on the phone? If so, try removing it temporarily, just in case it is obstructing the in-call speaker. I also recommend pressing and holding the Side key, and selecting 'Restart' from the Power off menu, to resolve any software issues that might be a contributing factor.

To test the hardware, head over to the Phone app, dial *#0283#, then select “Start: RCV_1stMic” and speak into your phone like you’re on a call. Can you hear yourself clearly during the playback?

Re: Call Volume

Strat621 — Sun, 27 Aug 2023 22:41:51 GMT

Thanks Andrew, it was the volume button on the side not fully engaged. All fine now and thanks for your help.

Re: Call Volume

Strat621 — Sun, 27 Aug 2023 22:43:56 GMT

All sorted thanks Robot, my error with the volume button. Cheers.