topic Re: Re: Re: Can't uninstall in Mobile Apps & Services

Can't uninstall

HJC50 — Sat, 22 Jul 2023 23:33:08 GMT

I can't uninstall PDF AI Add on app. I've tried all usual ways but every time I try to press icon it quickly sends me back to home page. Has anyone any advice? Many thanks

Re: Can't uninstall

nowdeleted — Sun, 23 Jul 2023 02:07:33 GMT

Did you download it from the play store ?? If so find it on play store and it should let you uninstall it.

Re: Re: Can't uninstall

UNKNOWNUSERNAME — Sun, 23 Jul 2023 04:24:46 GMT

as pete00 said above, you should try to uninstall from play store, you can search or find it from My apps in the store or use samsung apps and search it there.

Re: Re: Re: Can't uninstall

namless2 — Sun, 23 Jul 2023 07:47:28 GMT

I also have the same problem been trying to uninstall the Ai PDF add on app it has taken control of my activities I am unable to use the phone as I have been using it and tried all steps to uninstall it but failed it all started when I installed a smart watch I bought from TEMU

Re: Can't uninstall

ivanfila — Sun, 23 Jul 2023 09:13:52 GMT

the app might be a system app meaning you cant uninstall it, all you can do is disable it or uninstall with ADB

Re: Re: Can't uninstall

HJC50 — Sun, 23 Jul 2023 09:24:53 GMT

Hi, what's ADB ? Thanks

Re: Re: Re: Can't uninstall

ivanfila — Sun, 23 Jul 2023 09:33:55 GMT

ADB is a command utility from Google, you can get it on your pc

Re: Re: Re: Re: Can't uninstall

Pugs1957 — Sun, 23 Jul 2023 09:38:45 GMT

Put the phone into safe mode, then try to remove the app.