topic Re: Secure Folder locked notification in Mobile Apps & Services

Secure Folder locked notification

Members_A1SdkCl — Fri, 21 Jul 2023 15:30:57 GMT

Why, just why, is there a notification about the Secure Folder being locked that we can't do anything with (apart from silencing it for up to 2 hours)?

This design is utterly stupid - what will the users store in the _SECURE_ folder? Data that they want to be _SECURE_.

Should this content be hidden and inacessable without an action from an authenticated user? YES.

Is it implemented this way? No. Is there an obnoxious notification saying that there is hidden content on the phone in plain sight? For some reason - yes.

I have set up a Samsung account just for the convenience of Secure Folder. Having sold my data to a company, I'd expect them to at least provide me with a good user experience in return.

Why can't we customise a device we've purchased? Never paying for a Samsung device/service until their policy has drastically changed.

Re: Secure Folder locked notification

Anonymous User — Fri, 21 Jul 2023 17:24:15 GMT

You could just turn it off and use an alternative.

Re: Secure Folder locked notification

keith30 — Fri, 21 Jul 2023 17:43:48 GMT

Never use it, you shouldn't be paying for it anywhere it's free I never did when I first got this phone.

Re: Secure Folder locked notification

UNKNOWNUSERNAME — Sat, 22 Jul 2023 04:17:51 GMT

Why in the world are you paying for it? secure folder is free, and I'm pretty sure you bought the phone so don't complain about buying it, samsung will probably change it in the future anyway, but for now use an alternative

Re: Secure Folder locked notification

Members_A1SdkCl — Sat, 22 Jul 2023 14:09:44 GMT

What are the alternatives?

Re: Secure Folder locked notification

Members_A1SdkCl — Sat, 22 Jul 2023 14:15:30 GMT

I paid a fair bit for the phone. Then I sold my data for access to the Secure Folder.

The user experience around the information that Secure Folder is locked is designed in the worst possible way I could come up with.

This issue is also at least 10 months old, so I believe Samsung won't do anything about that.

Re: Re: Secure Folder locked notification

UNKNOWNUSERNAME — Sat, 22 Jul 2023 14:33:57 GMT

They might fix it in ui6. but as someone else said, use an alternative for now but that won't be the same.

Re: Re: Secure Folder locked notification

Anonymous User — Sat, 22 Jul 2023 17:44:50 GMT

Google locked folder

Re: Re: Secure Folder locked notification

Members_A1SdkCl — Sun, 23 Jul 2023 13:48:27 GMT

Google locked folder is just that, a locked folder.

Samsung Secure Folder on the other hand is another layer on top of your system allowing apps to run in two different environments.