https://eu.community.samsung.com/t5/mobile-apps-services/help/m-p/7839774#M30150 <P>Hi&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/53973312">@car3277</a>&nbsp;</P> <P>What's the model code of your old phone and your new phone, and did you have your data backed up anywhere, such as Samsung Cloud, Dropbox, etc.?</P> Fri, 21 Jul 2023 15:54:49 GMT ChrisM 2023-07-21T15:54:49Z https://eu.community.samsung.com/t5/mobile-apps-services/help/m-p/7829275#M30121 <SPAN>I need help. My old samsung phone has a black screen and it doesn't appear that the data on my samsung notes has copied across to new phone. Is this possible to get back?&nbsp;</SPAN> Wed, 19 Jul 2023 20:43:10 GMT https://eu.community.samsung.com/t5/mobile-apps-services/help/m-p/7829275#M30121 car3277 2023-07-19T20:43:10Z https://eu.community.samsung.com/t5/mobile-apps-services/help/m-p/7839774#M30150 <P>Hi&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/53973312">@car3277</a>&nbsp;</P> <P>What's the model code of your old phone and your new phone, and did you have your data backed up anywhere, such as Samsung Cloud, Dropbox, etc.?</P> Fri, 21 Jul 2023 15:54:49 GMT https://eu.community.samsung.com/t5/mobile-apps-services/help/m-p/7839774#M30150 ChrisM 2023-07-21T15:54:49Z