topic Re: NOTE 9 2023 UPDATE in Mobile Apps & Services

NOTE 9 2023 UPDATE

Hakan3434 — Sun, 09 Jul 2023 13:12:47 GMT

GOOD DAY

AFTER I INSTALLED LAST SECURITY UPDATE, THE PHONE STUCK AT "GETTING READY FOR WORK SETUP" SCREEN. I DON'T KNOW WHY THAT SCREEN APPEARED. IT'S MY OWN PHONE AND NEVER SET UP ANY COMPANY THING. I TRIED FACTORY RESET AND OTHER THINGS TOO BUT NOTHING WORKED. WHEN I CUT THE CONNECTION, IT SAYS " COULDN'T DOWNLOAD THE ADMIN APP" AND EVERYTHING STARTS FROM THE BEGINNING. SO ANY SOLUTION FOR THIS PROBLEM ?

Re: NOTE 9 2023 UPDATE

ChrisM — Fri, 14 Jul 2023 13:42:45 GMT

Hi @Hakan3434!

Did you manage to get this sorted?

Re: NOTE 9 2023 UPDATE

Hakan3434 — Mon, 17 Jul 2023 07:23:35 GMT

Not exactly. I tried a few things, like factory reset, wipe cache, etc. Nothing worked. So after a little search, i found a 3rd party app to solve situations like that. The phone is work now, but with some limitations. For example, camera is not working, home button is blocked, some settings are unchangeable. I try to use it like that for now.