topic Re: Issue with Myfiles app not displaying image preview when connecting to smb share in Mobile Apps & Services

Issue with Myfiles app not displaying image preview when connecting to smb share

at774 — Fri, 12 Feb 2021 11:21:37 GMT

Hi all

So when I connect to my home server using smb share via the Myfiles app, I'm not getting image previews, see the attached screen grab. This is making it difficult to select which picture I would like to view.

It seems to be an app issue as I can use a third party app such as fe file explorer and this works perfectly fine but ideally I'd like for the MyFiles app to be able to do this so I don't have multiple file explorers running at the same time.

Re: Issue with Myfiles app not displaying image preview when connecting to smb share

Isuke — Tue, 15 Feb 2022 22:27:44 GMT

Same issue, Samsung, cmon

Re: Issue with Myfiles app not displaying image preview when connecting to smb share

Carmine1978 — Mon, 25 Jul 2022 15:06:19 GMT

Same issue..please fix (other apps are able to show thumbs).

Re: Issue with Myfiles app not displaying image preview when connecting to smb share

nvalettute — Sun, 15 Jan 2023 05:03:59 GMT

It's 2023, same issue here. Please fix it, I have a shared folder with 300+ GB worth of photos and videos, I cannot download them all just to be able to look at them.

Re: Issue with Myfiles app not displaying image preview when connecting to smb share

shadvalentine — Thu, 16 Mar 2023 07:21:34 GMT

Any updates on this, I have tons of photos on network storage. Without preview, it is impossible to use this app to view them.

Re: Issue with Myfiles app not displaying image preview when connecting to smb share

oyylumo — Thu, 08 Jun 2023 04:25:02 GMT

Please fix this Samsung

Re: Issue with Myfiles app not displaying image preview when connecting to smb share

pogomwg2000 — Mon, 18 Sep 2023 18:53:47 GMT

Come on why is this still broken...

Re: Issue with Myfiles app not displaying image preview when connecting to smb share

Tiffanys_V — Wed, 12 Jun 2024 05:01:19 GMT

SAMSUNG... just spent a LOTTA money for my first NAS

Now I can't even see the content WTFreak

And this has been known for 2 years...?

Wow

Re: Issue with Myfiles app not displaying image preview when connecting to smb share

spl1nt — Mon, 22 Jul 2024 08:25:35 GMT

they dont give a toss m8, if they did they would respond... this is quite deliberate, you see you misunderstand your relationship with samsung... you are not their customer... you are the product.. this behavior of the my files app is exactly what they intend.. if you could just make a nas and use that then your less likely to buy a cloud subscription of some sort, thats why when you try to attach a file to send to somebody they hide the network folder(you literally have to open the app separately, copy all the files you want to send to your phone, then you can attach them to a message or email or something) see samsung has way more to gain by pushing the bulk of their users through their data scraping services than they will ever gain by actually doing things the customer wants it to

Re: Issue with Myfiles app not displaying image preview when connecting to smb..

PaulC4 — Mon, 04 Aug 2025 15:02:44 GMT

Same issue in 2025.

Re: Issue with Myfiles app not displaying image preview when connecting to smb share

btypoon — Fri, 20 Feb 2026 17:21:22 GMT

Same issue in 2026. Unbelievable!