https://eu.community.samsung.com/t5/mobile-apps-services/chat-settings/m-p/7329565#M28447 <P>Some carriers doesn't support Rich messaging on some model and brand smartphones.</P> Tue, 18 Apr 2023 15:40:04 GMT Tumppi 2023-04-18T15:40:04Z https://eu.community.samsung.com/t5/mobile-apps-services/chat-settings/m-p/7309510#M28354 Hey, I recently got a new phone and I can't access the chat settings on the messages app, its all greyed out. I have a new sim but I switched over to my old number. Any help? Fri, 14 Apr 2023 16:42:46 GMT https://eu.community.samsung.com/t5/mobile-apps-services/chat-settings/m-p/7309510#M28354 Chloeanne246 2023-04-14T16:42:46Z https://eu.community.samsung.com/t5/mobile-apps-services/chat-settings/m-p/7309654#M28355 In settings &gt; connections &gt; more connections settings. Do you have the option to turn on rich communications?<BR /><SPAN class="mobile-app-image"><span class="lia-inline-image-display-wrapper" image-alt="Screenshot_20230414_181419_Settings.jpg"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/1627004iC4966E13160FE56D/image-size/small?v=v2&amp;px=200" role="button" title="Screenshot_20230414_181419_Settings.jpg" alt="Screenshot_20230414_181419_Settings.jpg" /></span></SPAN> Fri, 14 Apr 2023 17:15:55 GMT https://eu.community.samsung.com/t5/mobile-apps-services/chat-settings/m-p/7309654#M28355 Fiona26 2023-04-14T17:15:55Z https://eu.community.samsung.com/t5/mobile-apps-services/chat-settings/m-p/7329565#M28447 <P>Some carriers doesn't support Rich messaging on some model and brand smartphones.</P> Tue, 18 Apr 2023 15:40:04 GMT https://eu.community.samsung.com/t5/mobile-apps-services/chat-settings/m-p/7329565#M28447 Tumppi 2023-04-18T15:40:04Z