topic Re: Samsung Capture stopped working in Mobile Apps & Services

Samsung Capture stopped working

Akash Pattnayak — Sun, 26 Mar 2023 00:56:30 GMT

When I am trying to take screenshot or screen record, it is asking for permission of Files. I have already given all the available permissions in settings but still it is asking for permission.

#GalaxyM52 #samsungcapture

Re: Samsung Capture stopped working

AndrewL — Sun, 26 Mar 2023 10:11:06 GMT

@Akash Pattnayak : Are you referring to My Files? To double check your permissions, please head to Settings > Apps > My Files > Permissions > Allowed > Allow management of all files.

Is the issue persistent, or does it only occur when you attempt to take a screenshot or screen recording within a certain app? If, for instance, you take a screenshot of your Home screen, does the same permissions notification occur?

Re: Samsung Capture stopped working

Akash Pattnayak — Sun, 26 Mar 2023 20:56:22 GMT

The issue is persistent. Even taking screen shot of Home screen, the app is asking for the permission specifically for Files.

Re: Samsung Capture stopped working

CarlH — Mon, 27 Mar 2023 11:20:12 GMT

Did you follow the steps in turning on the permission, @Akash Pattnayak ?

Re: Samsung Capture stopped working

Akash Pattnayak — Mon, 27 Mar 2023 20:54:26 GMT

Yes I followed the steps. Settings > Apps > My Files > Permissions > Allowed. And under allowed I have only

Music and audio
Notifications
Photos and videos

I didn't get any option like Allow management of all files.

Re: Samsung Capture stopped working

Harish2 — Thu, 06 Jul 2023 07:30:25 GMT

I'm facing same problem please tell me if you found solution

Re: Samsung Capture stopped working

Members_kqDZrKf — Tue, 01 Aug 2023 21:52:12 GMT

Did you get this fixed? I have the same issue 😕

Re: Samsung Capture stopped working

Harish2 — Wed, 02 Aug 2023 05:30:00 GMT

Yes, actually it automatically got fixed. I just updated the phone.