topic Re: Gifting data in Mobile Apps & Services

Gifting data

Bev54 — Fri, 17 Mar 2023 00:11:34 GMT

Hi does anyone know about gifting mobile data ?

Re: Gifting data

PaulC59 — Fri, 17 Mar 2023 00:19:21 GMT

I can gift data between my 2 SIMs with EE. It's easiest using the app but you can do it in your online account too

Re: Gifting data

Bev54 — Fri, 17 Mar 2023 00:36:35 GMT

@PaulC59 I am with ee, I have tried to gift the data through ee app but I couldn't find where to do it. Which app are you referring to?

Re: Gifting data

PaulC59 — Fri, 17 Mar 2023 00:52:13 GMT

The my ee app it's a green icon with EE in yellow. You just ope the app and once it opens you just scroll up to see your data allowance and beneath that is a button that says gift data which you click and follow the instructions. It's very easy takes a few seconds. Just make sure that both numbers are in your account as you can only gift data between different Sims in the same account. Hope this helps

Re: Gifting data

Bev54 — Fri, 17 Mar 2023 01:09:39 GMT

@ Paul C59 These are the pages on my ee app, I found a message somewhere on the app about gifting data but there is nothing giving anymore information, I have attached 2 screenshot of the pages that I have, I can't find anything remotely like yours

Re: Gifting data

nowdeleted — Fri, 17 Mar 2023 06:06:24 GMT

Providing all accounts (simcards) are all on 1 account. Then yes you can gift data. If the sim cards are on different accounts then it can't be done.

Re: Re: Gifting data

PaulC59 — Sat, 18 Mar 2023 12:46:30 GMT

Click view data usage and scroll down below your remaining data and there will be a gifting data link. Make sure both No's are in the same account i.e on the same bill I think it's called family usage. If in doubt phone 150 and speak to EE customer care or technical support they can sort it or advise you how to arrange your account. I have my main SIM with loads of data and a data SIM for mobile data which only has a couple of GB that I top up as and when needed from my main account

Re: Re: Re: Gifting data

Bev54 — Sat, 18 Mar 2023 18:56:58 GMT

@PaulC59 this is what it shows when I go onto my data

Re: Re: Gifting data

Bev54 — Sat, 18 Mar 2023 19:01:46 GMT

Pete007 both SIM cards are on one account but one is a contract and the other one is pay as you go

Re: Re: Re: Re: Gifting data

PaulC59 — Sat, 18 Mar 2023 19:50:33 GMT

You should be able to scroll up and it will either have a Show Full Usage option or Gift Data link

Re: Re: Re: Re: Re: Gifting data

Bev54 — Sat, 18 Mar 2023 20:02:59 GMT

PaulC59 the 2 pictures attached are all it shows on my ee app

Re: Re: Re: Re: Re: Re: Gifting data

PaulC59 — Sat, 18 Mar 2023 20:37:18 GMT

The only thing I can suggest is calling 150 and ask them to check your account to make sure both No's are in the same family as with an unlimited contract you can gift up to 100gb between your sims

Re: Re: Re: Re: Re: Re: Re: Gifting data

Bev54 — Sat, 18 Mar 2023 20:43:05 GMT

@PaulC59 I remember talking to ee customer services last year and he said he could put some of my 150 gig data onto my other phone but it would cost £7 a month so i said no

Re: Re: Re: Re: Re: Re: Re: Gifting data

Bev54 — Sat, 18 Mar 2023 20:48:59 GMT

@PaulC59 how do you find on the ee app your second mobile number because I can't find my second number on the ee app anywhere

Re: Re: Re: Re: Re: Re: Re: Re: Gifting data

PaulC59 — Sat, 18 Mar 2023 21:24:48 GMT

You need to call EE and ask them to put both your Sims in the same billing account. The No's are at the top of the screen when you open the app with a drop down arrow so you can switch accounts

Re: Re: Re: Re: Re: Re: Re: Re: Re: Gifting data

Bev54 — Sat, 18 Mar 2023 21:26:30 GMT

@PaulC59 thank you for all your help