topic Re: Emails in Mobile Apps & Services

Emails

happygolucky1 — Tue, 14 Mar 2023 17:02:20 GMT

I can receive emails but I cannot send them from my Samsung s21 ultra, it only has just started recently and I have never had this problem before, it works fine on my laptop though, anybody got any ideas?????

Re: Emails

JAMES4578 — Tue, 14 Mar 2023 17:18:02 GMT

Hi @happygolucky1 you could try uninstalling and downloading again. However there have been reports of issues with outlook/Hotmail accounts. so if still issues in the event of 2 step verification being enabled you may need to create an app specific password in the email app. If the IMAC protocol was disabled log into a web browser to enable this function. Otherwise would need to contact the email provider.

Some more information in this thread https://eu.community.samsung.com/t5/mobile-apps-services/email-problems

Re: Emails

happygolucky1 — Tue, 14 Mar 2023 17:21:50 GMT

Thank you James, I will try that , appreciate the help 👍