topic Re: Unable to register card on Samsung pay in Mobile Apps & Services

Unable to register card on Samsung pay

Zee210 — Tue, 19 Mar 2019 10:48:24 GMT

Hello.

I bought a Samsung galaxy watch yesterday to use with my Google pixel. When trying to set up Samsung pay I get through to the very last stage and once I agree the terms and conditions for my credit card provider I get an error message that says: 'registration denied. Your request wasn't approved by the card issuer. Try another card or contact your card issuer for more information.'

I contacted the card issuer and they said there was nothing received on their end. I also double checked and they do support Samsung pay.

I've tried uninstalling the Samsung pay watch plugin and reinstalling. I've tried resetting my watch also but still the same error message each time.

I've managed to add my debit card without issue but I'd really like to be able to add my credit card.

Re: Unable to register card on Samsung pay

TracyR — Sat, 22 Dec 2018 18:33:04 GMT

Hey @Zee210

As you're able to register a Debit card, it's unlikely that it's an issue with Samsung Pay.

Is this the only card you're having problems with?

Re: Unable to register card on Samsung pay

xZervyz — Sat, 26 Oct 2019 04:28:20 GMT

This is clearly a problem with Samsung pay. I tried 3 different cards and non of them worked. But if I enter it on my xbox or my other phone they work.

Re: Unable to register card on Samsung pay

Aysii — Sun, 12 Mar 2023 19:26:03 GMT

My credit card is not working on my watch

Re: Unable to register card on Samsung pay

NaturalZf5 — Mon, 24 Feb 2025 18:24:58 GMT

I am very disappointed in Samsung. I have been trying over six months now, still unable to use my Watch6 for payments. I can't add+ a card for payment. I have paid for the Samsung Pay+ , I installed Samsung Wallet to my Fold5 and added my cards to Curve App. But I just can't add any cards to my Watch6. I keep getting "Registration Denied" I am seriously contemplating changing to another brand, and drop using Samsung for good.
I bought the latest technology paying highest price in the market just to ruin my comfort. Shame on you Samsung