topic Re: Call record in Mobile Apps & Services

Call record

wecka — Sun, 19 Feb 2023 08:44:30 GMT

Hi, I can't call record on my Samsung a53 it doesn't give the option on the call button with the 3 dots. Please can anyone help

Re: Call record

smiley — Sun, 19 Feb 2023 08:49:56 GMT

In the UK? I could be wrong... but I believe that recording a call is NOT allowed on the UK. There are rules against recording a phone call in the UK due to data breach.

I know some countries allow it... the UK is not allowed.

Smiley

Re: Call record

keith30 — Sun, 19 Feb 2023 10:47:00 GMT

If your in the UK then you can't, it's classed as illegal by UK law so until they is a law change your not allowed

Re: Call record

Midge123 — Sun, 19 Feb 2023 17:21:35 GMT

So can someone tell me how it's Ilegal when big companies say we are recording this call I recorded every phone call I get in am in UK as well as far as I am aware you must tell them you are recording this phone call and if they say yes then you can record thanks

Re: Call record

AndrewL — Mon, 20 Feb 2023 12:43:34 GMT

@Midge123: I think it is more of a regulation issue. As you mentioned, if a person consents to being recorded during a call then you are not in breach of data protection regulations or privacy laws, but it would not be possible to govern this in any way if the feature was widely available, or a default option on our devices.