téma Re: Email v Mobile Apps & Services

Email

kay2023 — Fri, 10 Feb 2023 16:55:02 GMT

Hi i'm after some help please I tried sending an email off my s21 ultra and it came up with username or password is incorrect or pop3/IMAP access isn't turned on for this account. Check your email account settings on the web and then try again. I have tried looking and have no clue what else to do?

Re: Email

-Robot- — Fri, 10 Feb 2023 16:57:49 GMT

This has been discussed a few time in last few days.

Recommendation is to remove the email account and setup again

Re: Re: Email

kay2023 — Fri, 10 Feb 2023 16:59:21 GMT

I'll try that. Thanks

Re: Re: Re: Email

-Robot- — Fri, 10 Feb 2023 17:12:55 GMT

Hopefully it will fix it, but your not alone with that issue

Re: Re: Re: Re: Email

kay2023 — Fri, 10 Feb 2023 17:18:55 GMT

It's saying if I remove it I will lose emails. If I sign back in will I get them back?

Re: Email

keith30 — Fri, 10 Feb 2023 18:07:52 GMT

You may well lose your emails already on your system, It also depends who your email provider is. I use Virgin Media for mine as well as Gmail

Re: Email

kay2023 — Fri, 10 Feb 2023 18:13:04 GMT

I'm not sure what provider it is. It's the Samsung email app. I can send an email using the email I'm have trouble with on my laptop and from Gmail just can't send them using email app

Re: Email

-Robot- — Fri, 10 Feb 2023 18:13:23 GMT

Depends how's it set up with pop3 and smtp it's can be set to delete after download. Some just download and keep copies in the cloud or at the provider.

Re: Re: Re: Re: Re: Email

-Robot- — Fri, 10 Feb 2023 18:14:52 GMT

Can you log in to your email via a broswe and see if your email are there still? Some system just keep copies and what they mean lose email is lose local copies

Check for old email still up there

Re: Re: Email

-Robot- — Fri, 10 Feb 2023 18:43:37 GMT

I tell what you should try, download outlook and set up your email on there before removing from Samsung email app and see it a your emails are downloaded

Re: Re: Re: Email

kay2023 — Fri, 10 Feb 2023 19:19:32 GMT

My emails are sending on the outlook app so will use that from now on thank you for your help

Re: Email

walkerx — Fri, 10 Feb 2023 19:25:09 GMT

Best for email is imap especially if use more than 1 device. That way you'll never lose emails.

With pop3 the email is downloaded locally and can be removed quite quickly from the server and thus if you delete app you could lose email.

Re: Re: Re: Re: Email

-Robot- — Fri, 10 Feb 2023 19:27:18 GMT

I prefer outlook 😂