topic Re: Transferring data from old phone, if broken? in Mobile Apps & Services

Transferring data from old phone, if broken?

atarisleaalk3 — Tue, 06 Dec 2022 13:49:52 GMT

Hello sorry if this is a daft question or has already been asked.

I dropped and smashed the screen of my samsung s21 ultra, the phone still powers on and I can receive notifications to my watch, but I can't see anything on the screen.

I have just ordered a new phone (s22 ultra) and I'm just wondering if it is possible to transfer all my data, apps etc between phones, without being able to use the screen on my old phone?

Thank you😄

Re: Transferring data from old phone, if broken?

ChrisP88 — Tue, 06 Dec 2022 13:57:42 GMT

@atarisleaalk3 The following link should be helpful for you here-

https://www.samsung.com/uk/support/mobile-devices/i-smashed-my-screen-and-cannot-use-the-touchscreen-is-there-any-way-to-access-my-data/

Let us know how you get on! ^CP

Re: Transferring data from old phone, if broken?

atarisleaalk3 — Tue, 06 Dec 2022 14:24:44 GMT

Brilliant, thank you I will give it a go once my new phone arrives!

Re: Transferring data from old phone, if broken?

ChrisP88 — Tue, 06 Dec 2022 15:50:11 GMT

No problem at all! If you have a PC or laptop you may want to try the steps to transfer the data to your computer beforehand too.

Re: Transferring data from old phone, if broken?

eProvided — Sun, 02 Feb 2025 01:59:03 GMT

I own eProvided, and we do smartphone data recovery every day, we just had our 6th NASA recovery, we do this for 24 years, if you or anyone needs help, we will have you covered.