topic Re: Bluetooth in Mobile Apps & Services

Bluetooth

lynbar — Thu, 29 Sep 2022 21:24:55 GMT

My friend has a S20 Ultra 5G and can't get the Bluetooth to turn on, has tried most fixes on you tube and still no Bluetooth. Can anyone help ???

Re: Bluetooth

ScrappyCocos — Thu, 29 Sep 2022 21:32:30 GMT

Hi!

Try to factory reset that device and see after. Maybe a backup would be beneficial before that, so he won't loose any data.

Re: Re: Bluetooth

lynbar — Thu, 29 Sep 2022 21:50:57 GMT

Tried that it didn't work

Re: Re: Bluetooth

ScrappyCocos — Thu, 29 Sep 2022 22:02:23 GMT

What about resetting your Network settings:

Reset Network Settings

Step 1: Go to Settings.

Step 2: Scroll down until see General Management and open it.

Step 3: Tap on Reset.

Step 4: Tap on Reset network settings.

Step 5: Tap Reset Settings.

Step 6: Tap Reset settings to confirm it.

Than restart the device.

Re: Re: Re: Bluetooth

lynbar — Thu, 29 Sep 2022 22:14:07 GMT

Tried that too still nothing

Re: Re: Re: Bluetooth

ScrappyCocos — Fri, 30 Sep 2022 07:33:03 GMT

Hi!

Can you please go in the Samsung Members app >> Support >> Diagnostics >> and select Bluetooth from the list.

If the test result is normal, then is not a hardware issue, if not, then you need to sent the device to Samsung repair shop.

Re: Bluetooth

at_theresonly1mac — Fri, 30 Sep 2022 21:08:07 GMT

Drag down from the top

Click and hold on the Bluetooth icon.

This opens up the Bluetooth page

Click the dots top right ... Settings

Simples.

BACK UP, BACK UP, BACK UP

If any issues, the you may want to do a factory reset, and this way all software is installed from fresh.

I KNOW ITS A PAIN IN THE ARS...E BUT ITS THE BEST WAY.

BLUETOOTH, should turn on, but you do have to make it discoverable

Re: Bluetooth

JohnnyHolmes — Sun, 16 Oct 2022 07:46:13 GMT

Did you ever get that fixed? I just bought a s10+ and the bluetooth won't turn on also.