topic Instagram white screen in Mobile Apps & Services

Instagram white screen

RHug — Mon, 18 Jul 2022 23:10:50 GMT

I was getting a white screen when trying to add a second account. I followed guidance to troubleshoot, including clearing data (after clearing cache didn't work). But now the entire app is broken and only shows white screen. I've done reinstall, restart phone etc etc any ideas how to get it working again?

Re: Instagram white screen

Sasha — Sat, 30 Jul 2022 00:03:38 GMT

I'm getting same issue as well. Reported to ig and no response.

Re: Instagram white screen

Vince Erase — Tue, 02 Aug 2022 21:25:36 GMT

Same problem. I can't open Ig app. Support of ig no response. I've tried to update app and OS, reinstall app, take off all apps on the phone, VPN connection, restart, check the bugs, including Installed beta version of ig. But haven't any results. Samsung Galaxy S20

Re: Instagram white screen

LUXSkyBlocker — Fri, 19 Aug 2022 15:57:54 GMT

I don't know if you have a work profile in your phone. In my case, it was happening the same thing, a white screen when I open Instagram. Once I install Instagram on my Work Profile through Play Store(Work Profile), my Instagram starts to work normally again. It must a security issue.

Re: Instagram white screen

Vince Erase — Fri, 19 Aug 2022 16:40:39 GMT

I reset the phone to factory settings, after which I installed Instagram on a new one, after which it worked.
Of course, I had to restore all accounts in other applications, but that's another story.