topic Re: My date of birth in my Samsung account is wrong in Mobile Apps & Services

My date of birth in my Samsung account is wrong

Yasso2 — Wed, 01 Dec 2021 19:48:57 GMT

It shows that i am born in 2015 therefore i can’t open most of the applications as it says i am underaged. I tried to correct it in my profile but it the date of birth is disabled. Any solution??

Re: My date of birth in my Samsung account is wrong

xSteveuk — Wed, 01 Dec 2021 20:05:29 GMT

Hi,
This page maybe helpful to you

How to set up and manage your Samsung account

https://www.samsung.com/us/support/answer/ANS00085942/

Re: My date of birth in my Samsung account is wrong

Yasso2 — Thu, 09 Dec 2021 11:39:54 GMT

Did not work

Re: My date of birth in my Samsung account is wrong

Jhw22 — Mon, 02 May 2022 06:53:32 GMT

Did you manange to figure it out? I have the same issue now...

Re: My date of birth in my Samsung account is wrong

danvr — Mon, 16 May 2022 01:09:19 GMT

Had the same issue, and I couldn't figure out why the date of birth was disabled/blocked on my Samsung account on my device, so that I couldn't change it there.

However, what worked was to change the date of birth on the samsung account either by going directly to the following address using a browser in my same mobile device or by doing it on another device:

https://account.samsung.com/membership/contents/profile/profile-gate

Re: My date of birth in my Samsung account is wrong

Faizan Ullah — Sun, 19 Jun 2022 16:49:07 GMT

Does anyone able to solve this issue. I'm having the same problem

Re: My date of birth in my Samsung account is wrong

Elizardo Perdomo — Sat, 02 Jul 2022 20:17:46 GMT

Mine also says that, don't know why.

Re: My date of birth in my Samsung account is wrong

Elizardo Perdomo — Sat, 02 Jul 2022 20:18:49 GMT

Is that page still working?, it deoes not work for me, it's blank

Re: My date of birth in my Samsung account is wrong

macos 256 — Sat, 17 Sep 2022 05:20:00 GMT

you are truly a genius. big up

Re: My date of birth in my Samsung account is wrong

chdaya_19 — Tue, 27 Sep 2022 19:06:42 GMT

Thank you so much for the link and support, it worked for me to edit DOB, thanks a lot.

Re: My date of birth in my Samsung account is wrong

Ashton18 — Wed, 09 Aug 2023 10:32:57 GMT

I'm 18 but it say I'm 16

Re: My date of birth in my Samsung account is wrong

Yashvant — Thu, 12 Oct 2023 14:19:20 GMT

Go to profile info, then turn off your Google sync then clear the page reopen setting and profile info then you can change date of birth

Re: My date of birth in my Samsung account is wrong

Burnout_Lord8401 — Tue, 29 Oct 2024 21:19:33 GMT

I have found that on my Galaxy S23, you can change it. I've been able to do this by going to Settings>Samsung Account>Profile Info>Date of Birth.