topic Re: Unauthorized transaction charge in Mobile Apps & Services

Unauthorized transaction charge

Israelbaba — Fri, 30 Oct 2020 21:46:52 GMT

Good day Team,

I received a debit alert from my bank without purchasing anything stated thus

Acct: ******6522
The Naira equivalent of USD50.00 has been authorized for the Transaction done on SAMSUNG ELECTRONIC SCHWALBACH AM DE.

Please i will be happy if this is resolve as soon as possible.

Thanks for your cooperation.

Re: Unauthorized transaction charge

Gavinh — Fri, 30 Oct 2020 22:41:55 GMT

have you recently added your card to samsung pay ? this is a charge with is refundable it goes back into your bank.

Re: Unauthorized transaction charge

nowdeleted — Fri, 30 Oct 2020 23:10:53 GMT

as long as your bank has stopped the payment, this should give you time to check the transactions and any direct orders and standing orders and if any money has left your account.

Re: Unauthorized transaction charge

DannyT — Sat, 31 Oct 2020 10:42:57 GMT

Hey there, @Israelbaba.

Could you send through a PM so we can look into this with you? Hit my name then send a message to do this.

Re: Unauthorized transaction charge

Israelbaba — Sat, 31 Oct 2020 12:00:51 GMT

Good day,

The amount stated in my earlier mail has been deducted from my bank account, what should I do to get reversals on this money.

Thanks for your support

Israelbaba

Re: Unauthorized transaction charge

Israelbaba — Sat, 31 Oct 2020 12:02:52 GMT

The money has been deducted from my bank account.

Unauthorized charge

Lbaker — Fri, 06 May 2022 07:48:09 GMT

I bought a visa gift card and have 3 unknown and unauthorized charges from Samsung Electronics.

49.99, 4.99 and .99, which wrote it all the money on the card.

How can i get this refunded??

Re: Unauthorized transaction charge

Edwards2 — Thu, 12 May 2022 11:43:26 GMT

I have not brought anything but still Samsung still took out over $288.33 from my account today