topic Re: Samsung Health cant set up app in Mobile Apps & Services

Samsung Health cant set up app

Members_0d0WBIA — Fri, 15 Apr 2022 07:32:55 GMT

Hi samsung health app stopped working reinstalled still didn't. Cleared cache, still not working?

Message

Server error occurred. Try again (0x2C#7#524288)

Re: Samsung Health cant set up app

saru88_gm — Wed, 20 Apr 2022 12:36:49 GMT

Hello,

I am facing the same issue. i uninstalled app, reinstalled it, cleared cache, cleared data, updated phone, restarted, .... still it is not working.

Message:

Can' set up app

Server error occurred. Try again (0x2C#7#524288)

Re: Samsung Health cant set up app

S_Rulez — Mon, 22 Aug 2022 00:55:06 GMT

Hi there,

If either of you have every done a debloat on your phone, it may have disabled a needed app/service for Samsung Health to login. The item in question is called:

KLMS Agent (com.samsung.klmsagent)

If that has been disabled, it needs to be re-enabled for Samsung Health to work, otherwise you'll end up getting various errors and have issues logging in.

I had the issue where SH would not get past the first screen, and just kept looping. I tried clearing caches (phone and app), reinstalling, installing old versions, etc, but none of that worked. I checked my brothers' Samsung phone, and his worked fine, so I knew it wasn't a SH server issue. I then went into my debloater app, and tried enabling various packages that I had disabled as part of debloating, and after trying a few items, I came across the KLMS Agent app/service, and finally SH got past the first screen and into the app. Once you re-enable that app/service, SH should work.

Hope this helps you out!

Re: Samsung Health cant set up app

Drpeppers — Sun, 27 Nov 2022 10:08:44 GMT

You are the solution for my Samsung Health headace! Thanks

Re: Samsung Health cant set up app

mischi_12 — Mon, 24 Apr 2023 13:01:25 GMT

I had to install the Samsung Browser and to fix this

Re: Samsung Health cant set up app

MILEN1 — Sat, 06 May 2023 07:06:17 GMT

Uninstall SH, download the old version from apkmiror, for me 5.16. Try to start after that and then update app. Do not forget to restart phone after each steps.

Re: Samsung Health cant set up app

PN1 — Sat, 05 Aug 2023 00:46:14 GMT

How did u do it please

Re: Samsung Health cant set up app

ldarshan1991 — Wed, 08 Nov 2023 17:36:06 GMT

I tried signing out of Samsung account (via Settings app) and then re-signed in. It worked

Re: Samsung Health cant set up app

macedoethomas — Wed, 17 Jan 2024 22:18:01 GMT

I also had this messagem and its number when trying to open Samsung Health App ""Server error occurred. Try again (0x2C#7#524288)"" In my case it was due not agree with the update terms of Samsung Account. After agreed with Samsung terms I could open Samsung Health App again. Hope this helps !!!

Re: Samsung Health cant set up app

Members_cfmFyet — Sat, 27 Jan 2024 11:34:34 GMT

I tried to follow your procedure but, when I tried to install on my company laptop the needed debloat app, my system refused (company policies). What I did: I signed out of Samsung Account, then I signed again but still not working. Then I uninstalled Samsung Health and re-installed again from Google Play Store and it worked!. Note that previously I tried to uninstall and reinstall S health but it was not fixing the problem: I guess re-signing on S Account before reinstalling S Health was the solution

Re: Samsung Health cant set up app

Members_gKacZjn — Wed, 20 Mar 2024 04:39:07 GMT

Uninstalling from Samsung store and reinstalling through Play Store worked for me. Thank you

Re: Samsung Health cant set up app

Stam Vu — Fri, 28 Feb 2025 08:24:51 GMT

After all, I found a solution and want to share it with everyone. I tried logging out of my Samsung account, logging in with Shealth, deleting and reinstalling, clearing cache and data, force stopping, all the solutions suggested by previous users did not work. My solution is to install the previous Sheatlh version, specifically 6.26.9.005. That version allows us to go directly without having to set up from scratch, after installing that version, we can update to the latest version to use.

Re: Samsung Health cant set up app

AAGyreev — Tue, 05 Aug 2025 11:50:10 GMT

Была таже проблема. Звонил в поддержку Самсунг, 20 мин разговаривал с роботом, потом подключился специалист, который так и не смог оказать помощь.

Оказалось все просто, вычитал на просторах интернета, отключил мобильный интернет, подключился к домашней сети по Wi - Fi, переустановил приложение и все заработало.

English translation:

I had the same problem. I called Samsung support, spent 20 minutes talking to a robot, then a specialist connected, who still couldn't help.

It turned out to be simple, I read it on the Internet, turned off the mobile Internet, connected to the home network via Wi - Fi , reinstalled the application and everything worked.