temat Re: Overheating device w Mobile Apps & Services

Overheating device

mcfckippax — Wed, 06 Apr 2022 10:47:04 GMT

Need help asap. I have had serious overheating issues on my Samsung a20,e for a few days out of nowhere I was just watching YouTube and it starts rising the temperature now I have factory reset as I have tried numerous solutions and I'm still having problems it gets warm when it's been on for 5 mins or so. I don't know what to do any help would be great thanks

Re: Overheating device

Harveyx1 — Wed, 06 Apr 2022 11:12:42 GMT

Make sure the phone and all you apps updated, there might be a bug or something that's causing your phone to overheat

Re: Re: Overheating device

Harveyx1 — Wed, 06 Apr 2022 11:13:12 GMT

If that doesn't work I would give samsung support a ring and see what they say

Re: Re: Overheating device

mcfckippax — Wed, 06 Apr 2022 11:31:47 GMT

Thanks I'll give it a try

Re: Re: Re: Overheating device

Harveyx1 — Wed, 06 Apr 2022 13:30:04 GMT

👍🏻

Re: Overheating device

AndrewL — Thu, 07 Apr 2022 15:04:17 GMT

@mcfckippax: Some apps, such as streaming services, are power intensive and can cause your phone to heat up, especially after prolonged use. Unless you see a notification to inform you that the device is overheating, then you don't need to worry. To find out more, please follow the link below.

Is there something wrong with my Samsung mobile device if it often gets hot? | Samsung UK

Re: Re: Overheating device

mcfckippax — Thu, 07 Apr 2022 15:15:08 GMT

I do use YouTube a bit but it's the bottom of the phone what gets warm too but when I'm playing game. It's only been like this for a couple of days though which is why I'm worrying I'm not used to my phone behaving like this