topic Update in Mobile Apps & Services

Update

brammer90 — Wed, 26 Jan 2022 14:37:36 GMT

Hi after the latest update my Bluetooth won't stay connected to my device is there a way I can sort this or will I need to format my phone from scratch

Re: Update

xSteveuk — Wed, 26 Jan 2022 14:51:03 GMT

Hi,
Try holding down the bluetooth icon from pull down pull up menu to scan and pair devices
Check the smart things app Devices

Re: Update

JAMES4578 — Wed, 26 Jan 2022 15:45:24 GMT

Hu @brammer90 In addition to restarting and repairing it is someimes necessary to clear the Bluetooth's Data cache. Go to Settings-Apps- sort-Show System Apps. Tap- Bluetooth- Storage.

See some more detail here https://www.samsung.com//support/ Bluetooth troubleshooting

Re: Update

brammer90 — Wed, 26 Jan 2022 16:51:55 GMT

Thanks guys I've tried a different Bluetooth device and I don't seem to have a problem so I'm guessing the problem is with the other device