topic Re: Samsung Dex not installing on windows 10 in Mobile Apps & Services

Samsung Dex not installing on windows 10

Caden Aldridge — Fri, 31 Dec 2021 04:58:03 GMT

Ive been trying to download the Samsung dex app on my PC, but I get an error message that says "Something went wrong whilst downloading Samsung dex. Then it goes away.

Any help is very much appreciated.

Re: Samsung Dex not installing on windows 10

AndrewL — Fri, 31 Dec 2021 10:08:12 GMT

@Caden Aldridge: If you're based in the UK or Ireland, can you confirm if you have attempted to download DeX via the following link?

Samsung DeX | Apps & Services | Samsung UK

If so, and if you're on PC, can you check to see if you meet the minimum specifications?

▷ Windows PC
- OS: Windows 10 (32/64 bit)
- CPU: Intel® Core™ i3 2.4 GHz processor or higher (Intel® Core™ i5 2.5 GHz or higher recommended)
Qualcomm Snapdragon 8cx or higher version
- RAM: 4 GB (8 GB recommended)
- Hard Disk Space: At least 500 MB (recommended)
- USB: One free USB 2.0 port (USB 3.0 recommended)
- Screen Resolution: 1024 × 768, 32 bit or above

Re: Samsung Dex not installing on windows 10

Pugs1957 — Fri, 31 Dec 2021 12:46:06 GMT

The error code means a number of things. Try disabling your AV, also repair .NET Framework in your PC.

Re: Samsung Dex not installing on windows 10

Caden Aldridge — Fri, 31 Dec 2021 23:11:40 GMT

Tried both of those, didn't work. I downloaded the Net framework repair tool from Microsoft website, didn't work.

Re: Samsung Dex not installing on windows 10

Caden Aldridge — Fri, 31 Dec 2021 23:13:16 GMT

My pc specs soar above the ones you have listed. Nothing works

Re: Samsung Dex not installing on windows 10

achilehero — Sun, 30 Oct 2022 16:33:30 GMT

I managed to install it by first goind to Windows Task Manager and locating and killing the Windows Installer process. Then it worked

Re: Samsung Dex not installing on windows 10

manavmahajan32 — Sun, 18 Feb 2024 07:07:00 GMT

What to do.... any idea??? using win 10 pro

Re: Samsung Dex not installing on windows 10

Anonymoose1 — Tue, 23 Apr 2024 16:48:21 GMT

You have to End Task for Windows Installer service and then re-try the install.

Open Task Manager:
- Press Ctrl + Shift + Esc to open the Task Manager directly. Alternatively, you can press Ctrl + Alt + Del and select "Task Manager" from the list of options.
- Find the Windows Installer Process:
  - Click on the "Details" tab in Task Manager to view all running processes.
  - Look for a process named msiexec.exe (Windows Installer), which is the executable file for the Windows Installer service.
- End the Process:
  - Click on msiexec.exe (Windows Installer) to highlight it.
  - Click the "End Task" button at the bottom-right of the Task Manager window. If there are multiple instances of msiexec.exe (Windows Installer), you may need to end each one individually.