topic Re: Unable to edit sleep time in Samsung Health in Mobile Apps & Services

Unable to edit sleep time in Samsung Health

ninaei — Tue, 31 Aug 2021 08:11:47 GMT

I bought my Watch4 Classic to get a better feel for my sleep efficiency. But I can't seem to ble able to edit the time I go to sleep and the time I wake up in Samsung Health. I often lay awake for a bit after the alarm goes off. The sleep tracker will say I am asleep, and there is no way to edit these times on my phone. I try to slide the clock, but I get an error message saying there is already sleep data recorded within these times, and I am unable to save this.
I don't want to add more sleep, I just want to edit the one already recorded.

Please fix this, Samsung, as it makes it unusable as a sleep tracker.

Re: Unable to edit sleep time in Samsung Health

Ang144 — Tue, 31 Aug 2021 09:32:27 GMT

Yeah, they removed that function while ago, you wont be able to anymore. Hope someday they will bring it back.

Re: Unable to edit sleep time in Samsung Health

Whitzend123 — Fri, 12 Nov 2021 12:28:20 GMT

just adding to this as the single most irritating issue with Samsung Health/Watch4 Classic

It keeps recording time sitting on the sofa as sleep, whatever time of day. Even if I'm using the phone Samsung Health is installed on. The lack of adaptive learning is so annoying.

And the inability to delete this is false record is REALLY infuriating. Even worse, some times it captures two separate records and I am able to delete the false positive - but other times I can't delete it and there doesn't seem to be any pattern to it.

Even if I could just update the record with a new start time, so it drops all "sleep" data before then. It doesn't seem like a hard change to implement.

Does anyone from actual Samsung read these comments - has anyone heard any changes on the roadmap?

Re: Unable to edit sleep time in Samsung Health

Whitzend123 — Sat, 13 Nov 2021 08:28:20 GMT

Wait. I think I've worked it out.
In Samsung health, delete the whole sleep record.
It goes away and has a think.
Then it lets you add a record manually and you can select a start & finish time.
Or it suggests one that seems far closer to the actual sleep period.
Game changer!

Re: Unable to edit sleep time in Samsung Health

Boxall — Wed, 24 Nov 2021 22:23:11 GMT

Big issue is that this then loses all details on how well you have slept.

Re: Unable to edit sleep time in Samsung Health

Ondesic — Sun, 05 Dec 2021 15:12:40 GMT

This is crazy frustrating. Especially because it used to allow this. Has Samsung got so big that they don't listen anymore? Health gets my time wrong every time. I always need to shorten it.

Re: Unable to edit sleep time in Samsung Health

Momo1982 — Fri, 17 Dec 2021 07:20:47 GMT

I just attempted this. When the Data is deleted, it corrected my sleep time. However, it deleted my sleep score and data regarding REM cycle and deep sleep.

Re: Unable to edit sleep time in Samsung Health

Poppypoodle — Sat, 18 Dec 2021 09:39:29 GMT

Just discovered this and so disappointed - this used to be easy on my fit it. Beginning to think I 've made mistake swapping to Samsung.😟

Re: Unable to edit sleep time in Samsung Health

Msbell — Wed, 05 Jan 2022 14:46:49 GMT

I too am having the same problem I woke up at 8:00 went to bathroom, watch the news and caught up on social media on my attached phone for an hour, went to check my sleep record and it still showed me asleep..... UNBELIEVABLE how could it be so innacurate, my old fitbit ionic was almost 100 percent accurate, I am so upset, that I can't even edit it, come on samsung you should be better than this.

Re: Unable to edit sleep time in Samsung Health

Artur do Carmo — Mon, 17 Jan 2022 09:37:51 GMT

Any solutions yet?

It's annoying to not be able to edit

Re: Unable to edit sleep time in Samsung Health

Members_IAt6F6C — Sun, 23 Jan 2022 08:08:08 GMT

Yeah, I agree. That its very important because it provides wrong information. I was watching tv before going to sleep and the watch is showing 1hour awake that I can't remove. Also my sleep score is always so low whereas my fitbit was always much higher. I have 0 problems sleeping, always like a baby.

Anyone from Samsung please! Thanks.

Re: Unable to edit sleep time in Samsung Health

grumpyman — Sun, 06 Feb 2022 05:53:30 GMT

I am bitterly disappointed Samsung.

I have had my Samsung Galaxy Watch 4 Classic less than 2 days. It was a replacement by you because of a different (unsolvable) issue with my previous Samsung Galaxy Watch.

2 days I have had this replacement. First nights' sleep tracking goes without an issue.

Last night is the complete opposite. At first all seems fine, however once I woke up and sat in front of the TV for ~30 mins, despite turning off the sleep tracking and being on my phone, the watch decided to auto track and say I was in a sleep.

No problem I thought, so went to the Samsung Health app to 'edit' the sleep record and simply delete the last detected sleep. WRONG. Although this was a feature I was able to do when I had my older Samsung Galaxy Watch, it seems that when I went to edit this sleep record, if I wanted to delete said record then it would take out the entire nights recording rather than just the single spurious 30 minutes.

How on Earth can a company so big be getting it so wrong?!

My older Samsung Galaxy was better and more user friendly at sleep tracking (with being able to delete separate sleep records, rather than entire days/nights worth). But because of your inability to put a fix into the software for a completely different problem I was forced with a replacement in the form of a Samsung Galaxy Watch 4 Classic. Yet within not even 48 hours, I am beginning to regret this and it feels like a step backwards rather than forwards. How can an older model be more user friendly and thus accurate than something more modern?!

Samsung, you need to sort it out because this (and other issues) are going unheard for far too long...

Re: Unable to edit sleep time in Samsung Health

Members_NVkQprH — Wed, 16 Feb 2022 16:30:26 GMT

Any update from Samsung on this? somtimes my sleep times are way-off with no way to correct.

Re: Unable to edit sleep time in Samsung Health

Kimkoy — Sat, 19 Feb 2022 07:23:37 GMT

One way to "cut" your sleep time is to activate bio mode. At least you'll be able to get a gap since its default time is 2h. I do this in the mornings, have added bio mode to shortcuts so I only have to swipe down. I usually activate night mode in the evenings, but after that Samsung starts recording my sleep and it won't be a gap to my actual sleep so the overall data gets wrong. I dont dare to activate bio mode, since if I fall asleep relatively quickly, I would be lost for the first hours of my real sleep. I also hope that Samsung will make editable bars so we can choose the sleep interval. But if you're really into analyzing your sleep you should seek for a product that do exactly that. All smart watches have to be good at everything, which in my opinion, makes them average in everything.

Re: Unable to edit sleep time in Samsung Health

Kimkoy — Sat, 19 Feb 2022 07:46:57 GMT

Since I wasn't able to edit my own post I'll reply once again with all of that I originally wrote;

I've an active 2 and have tracked my sleep pattern since 2018. But it's first now I've gotten into it and it's really annoying not to be able to adjust sleep time. If you're "lucky" you'll get a gap and can move that portion out, but if you move your data to add it manually, as written in one other reply, you won't get the details. Since I really interested in ny sleep analysis I've bought a product dedicated to sleep. One way to "cut" your sleep time is to activate bio mode. At least you'll be able to get a gap since its default time is 2h. I do this in the mornings, have added bio mode to shortcuts so I only have to swipe down. I usually activate night mode in the evenings, but after that Samsung starts recording my sleep and it won't be a gap to my actual sleep so the overall data gets wrong. I dont dare to activate bio mode, since if I fall asleep relatively quickly, I would be lost for the first hours of my real sleep. I also hope that Samsung will make editable bars so we can choose the sleep interval. But if you're really into analyzing your sleep you should seek for a product that do exactly that. All smart watches have to be good at everything, which in my opinion, makes them average in everything.

Re: Unable to edit sleep time in Samsung Health

Yvonne M — Mon, 28 Feb 2022 22:35:35 GMT

If yoi delete it, then all of the breakdown of rem, deep sleep, etc., is gone. I want that info also

Re: Unable to edit sleep time in Samsung Health

Yvonne M — Mon, 28 Feb 2022 22:40:26 GMT

Also, the times it salves isn't even what it calls the "actual sleep time" either. Where does the "clock" get its info from??? Not my time just laying either. (????) Grrr..Garrett... I need this info. Insomnia...

Re: Unable to edit sleep time in Samsung Health

MotorSaint — Mon, 07 Mar 2022 14:44:29 GMT

That is NO good if you have to delete the whole sleep record.

Re: Unable to edit sleep time in Samsung Health

MotorSaint — Mon, 07 Mar 2022 14:51:06 GMT

I deleted the Samsung Health app because there is no way to edit sleep time.

Re: Unable to edit sleep time in Samsung Health

Kimkoy — Fri, 11 Mar 2022 12:09:32 GMT

With "bio mode" I meant theatre mode.