topic Re: Re: Re: Problems in Mobile Apps & Services

Problems

GingerRobz77 — Tue, 23 Nov 2021 22:51:04 GMT

Done November update and now my phone will not super charge or fast charge... Tried everything. Factory reset the lot, any ideas...

Re: Problems

xSteveuk — Tue, 23 Nov 2021 23:01:59 GMT

Hi
Try clearing the cache

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

If you have
The good guardians app
Run the Galaxy app booster Also

Re: Re: Problems

GingerRobz77 — Tue, 23 Nov 2021 23:06:12 GMT

Done that, didn't work, factory reset... Nothing.... New cable... Nope, its funny how it all started after the last update... Also phone started to get hot as well

Re: Problems

sarasphotobox — Tue, 23 Nov 2021 23:13:13 GMT

Trust me after a major update there's always hiccups flaring with bugs etc. Just keep reporting on this app or sammobile Facebook or Twitter

Re: Re: Problems

GingerRobz77 — Tue, 23 Nov 2021 23:20:53 GMT

I will thank you

Re: Re: Re: Problems

sarasphotobox — Tue, 23 Nov 2021 23:22:46 GMT

Yiur welcome

Re: Problems

GingerSteve — Tue, 23 Nov 2021 23:51:16 GMT

Have you checked in the battery settings to double check fast charge option hasn't defaulted to off or battery protection mode ?

Re: Re: Problems

GingerRobz77 — Tue, 23 Nov 2021 23:57:38 GMT

Done that but S20 doesn't have battery protection mode as yet, think it's coming in the next update.

Re: Re: Re: Problems

Anonymous User — Wed, 24 Nov 2021 02:44:25 GMT

What does it show on the battery settings menu ? Send me a screenshot please.

Re: Re: Re: Problems

Anonymous User — Wed, 24 Nov 2021 02:58:37 GMT

If you have factory reset it, the fast charging is deactivated until the phone has learned the usage patterns. This can take up to 7 days.

Re: Re: Re: Re: Problems

sarasphotobox — Wed, 24 Nov 2021 07:48:16 GMT

That's more battery settings

Re: Re: Re: Re: Re: Problems

Anonymous User — Wed, 24 Nov 2021 07:54:38 GMT

Just needs the three sliders moving for the charging speeds moving across to sort out the problem 😉👍

Re: Problems

sarasphotobox — Wed, 24 Nov 2021 07:57:07 GMT

Any battery life tips cos I'm doing everything by the book

Re: Problems

Anonymous User — Wed, 24 Nov 2021 08:03:38 GMT

There is an inbuilt battery saving feature which you can find by typing it in on the app screen search box. Or the button on pull down screen at the top of your display. Hope this will help.

Re: Re: Re: Problems

sarasphotobox — Wed, 24 Nov 2021 08:03:42 GMT

Would you suggest I put battery protection on

Re: Re: Problems

Anonymous User — Wed, 24 Nov 2021 09:04:31 GMT

There is an inbuilt battery saving feature which you can find by typing it in on the app screen search box. Or the button on pull down screen at the top of your display. Hope this will help

Re: Re: Problems

sarasphotobox — Wed, 24 Nov 2021 10:01:16 GMT

Yes I have applied power saving mode on. Turned off auto sync. Put phone on silent
No mortifications for unused apps all apps I don't use to deep sleep

Re: Re: Re: Re: Problems

Anonymous User — Wed, 24 Nov 2021 22:11:45 GMT

Battery protection is just to limit the amount of total charge that the phone will accept. You just need to allow the phone to learn the usage patterns for a few days after the reset. And as for the fast charging, I mentioned on this post yesterday that you will need to go to the battery settings page and move the 3 sliders across for the charging speeds.