topic Re: Update android pie (9.0) problems with A6+ in Mobile Apps & Services

Update android pie (9.0) problems with A6+

Oswalxx — Tue, 23 Apr 2019 01:39:04 GMT

I just updated my samsung a6+ to the latest android version (9 Pie) but i started seeing a lot of issues, the most problematic is the bad quality of pictures and videos in any app such instagram, youtube, facebook, and others, it looks very pixelated and the colors became flat too. The camera quality also went down and the phone keeps getting hot and laggy. Idk when will be another update

Re: Update android pie (9.0) problems with A6+

MartechNomad — Mon, 08 Jul 2019 11:20:29 GMT

Just updated mine too and I see grey box over my recent photos just like in this other post: https://eu.community.samsung.com/t5/Other-Smartphones/Grey-box-over-photos/m-p/898004#M31062

Had issues with photo quality on Instagram before the update already though but manageable. Now I can't even ACCESS my photos! They are on an SD card but some of them won't even appear as a thumbnail and others appear but when clicked they switch to a grey box...

Horrible.

Re: Update android pie (9.0) problems with A6+

Samsunng35 — Sun, 21 Jul 2019 12:34:14 GMT

I faced same problem. Quality of videos and photos are really low with grains and blurre. What should we do now?

Re: Update android pie (9.0) problems with A6+

TiagoCastro — Mon, 05 Aug 2019 23:18:05 GMT

The same is happening with me! My videos look whitened and blurry.