topic Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE" in Mobile Apps & Services

Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

Szimi — Thu, 27 Aug 2020 21:22:51 GMT

Today my card received a load with the name "SAMSUNG ELECTRONIC SCHWALBACH AM DE"
I didn't buy anything from here.
How can I check why the amount was deducted from me?

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

DannyT — Tue, 18 Mar 2025 17:46:31 GMT

Hey there, where are you based? You would need to get in touch with the Online Shop Team from wherever you're based. If you're based in the UK you would need to call ^DT

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

Szimi — Fri, 28 Aug 2020 11:00:00 GMT

Hi,

I'm from Hungary. In this case, where can I turn with the problem?

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

DannyT — Fri, 28 Aug 2020 11:10:45 GMT

We'd contact the Hungarian Team here: https://www.samsung.com/hu/support/livechat/

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWA..

karen78 — Tue, 01 Sep 2020 21:49:55 GMT

you need to go the bank
then actionfraud

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

Elyas — Tue, 14 Sep 2021 05:48:41 GMT

Same issue with me also yesterday night my card received a load with the name "SAMSUNG ELECTRONIC SCHWALBACH AM DE"
I didn't buy anything from here.
How can I check why the amount was deducted from me?

In card XXXX4248 debited Rs INR 75.82 on 14/09/2021

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

DannyT — Tue, 18 Mar 2025 17:07:53 GMT

Have you recently purchased anything from Samsung UK? We'd advise you to contact our Online Shop Team for more help with this. You can contact them on

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

Confi-dence — Wed, 27 Oct 2021 23:31:17 GMT

I wish I could track the ones who scammed me too😭😭

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

Issue reporting — Mon, 14 Mar 2022 10:50:29 GMT

Hi there, The same issue i have faced recently how can i get back my lost amount and what about our security ? May be next time a big amount can be dedcuted without any reason or our concern. This is really a big issue and it should be highlighted on higer level.

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

Issue reporting — Mon, 14 Mar 2022 10:57:35 GMT

I request all Samsung members to report Unauthorized transaction issue on higher level & inform other to beware when link your Debit / Credit cards.

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

Arie R — Wed, 08 Jun 2022 06:11:28 GMT

Today I have the same unauthorized transaction on my card with the name "SAMSUNG ELECTRONIC SCHWALBACH AM DE". I don't even come from EU. this is outrageous.

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

henok2 — Fri, 23 Sep 2022 07:43:55 GMT

i am seeing the same problem, payment to BB-SAMSUNG/SCHWALBACH/DE amount is reserved. i am residing in Norway. How can i stop this payment.

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

Dominic2 — Sat, 08 Oct 2022 07:40:08 GMT

Hello hi. I just checked my bank balance I noticed that the was an unauthorized payment from Samsung schwalbach. So how can I claim for my refund because I've never bought anything from them. I am from South Africa

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

ChelseaH — Sat, 08 Oct 2022 10:08:40 GMT

I'd recommend contacting the Online Shop Team from your region, to discuss this payment further. This team will be able to assist you with this!

For South Africa, you can find the contact details here > https://www.samsung.com/za/info/contactus/

For Norway, you can find the contact details here > https://www.samsung.com/no/support/contact/

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

Sj0oFieJ — Sun, 24 Sep 2023 20:41:43 GMT

I also received a load from SAMSUNG ELECTRONIC SCHWALBACH DE. I did not buy anything. I am from the Netherlands. What can I do about it?

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWA..

San0161 — Fri, 13 Oct 2023 19:37:51 GMT

Yes same here Manchester

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

Bas10plus — Tue, 28 Nov 2023 22:29:03 GMT

In case this may help someone: my "SAMSUNG SWALBACH" credit card deduction turned out to be my HBO Max subscription, which is apparantly credited through Samsung.

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWA..

skyray29 — Wed, 20 Dec 2023 10:35:37 GMT

I have been charged by BB SAMSUNG SHWALBACH DE. Do you have any idea what it is?

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

IA4 — Tue, 06 Feb 2024 07:37:12 GMT

The same thing has happened to me and I am greatly disturbed. Please explain this to me.

Re: Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

Members_XggotXx — Sun, 04 Aug 2024 15:32:33 GMT

Same happened to me, I'm from Czech Republic.