topic Re: Re: Re: Galaxy A52s in Mobile Apps & Services

Galaxy A52s

Brennie1 — Tue, 12 Oct 2021 18:15:40 GMT

I've just had my phone for 6 weeks no problem. But for the last 2 days I am not receiving incoming calls . My service provider are saying its a network problem. Nobody else seems to be experiencing this problem !!

Re: Galaxy A52s

Cactusking — Tue, 12 Oct 2021 18:26:02 GMT

I had a similar problem with my S21 Ultra. I can assure you it's not the phone's problem. Usually this happens when you switch to a new phone (mine was working fine for a few weeks and then this same problem happened). Call up your provider again and say that you're having this problem, they usually have a specialist team that resets some stuff behind the scenes. Weird that they didn't fix this the first time though 🤔

Re: Re: Galaxy A52s

Brennie1 — Tue, 12 Oct 2021 18:31:15 GMT

Thank you. I've phoned again today they have tried different options but no luck. Apparently its a network problem

Re: Re: Re: Galaxy A52s

Cactusking — Tue, 12 Oct 2021 18:39:21 GMT

But it's their network...so if there's a problem with the network, they should be the ones to fix it. Or maybe ask them for a new sim card (with the same number), although I doubt this would fix the problem because of the aforementioned reason.

Re: Galaxy A52s

Mal100 — Tue, 25 Jul 2023 17:26:43 GMT

Have you tried to reset the network settings? The stuff they send you to configure the phone for their network?