topic Re: Galaxy A22 5G Audio output to hearing ***** in Mobile Apps & Services

Galaxy A22 5G Audio output to hearing *****

shishski — Sat, 04 Sep 2021 15:14:49 GMT

HI, I have Amplifon hearing *****, my old phone wouldn't recognise these but my wifes A50s did and with the smartthings app we could connect bluetooth and I would have audio direct to my hearing *****. So I upgraded my old phone to a new A22 5G, my hearing ***** are connected the Amplifon app works they are listed in bluetooth and smartthings but Im unable to connect to them and I cant get audio output direct to my hearing *****. All the software is on the same major versions, minor differences possible due to model but I have noticed that on the A50s we can go to bluetooth and connect direct to the hearing ***** on the A22 we cannot, yet the Amplifon connects to the hearing ***** on both phones. All I can thing is there is a difference in bluetooth on these phones, if any one can shed any light on this it would be appreciated as the only other option is to go to a phone shop and literally go thorough all there phones to find one that does work.

Re: Galaxy A22 5G Audio output to hearing *****

AndrewL — Sun, 05 Sep 2021 10:55:29 GMT

@shishski: Can you try heading to Settings > Accessibility > Hearing Enhancements > Hearing Aid Support, and follow the on screen instructions to see if this helps?

Re: Galaxy A22 5G Audio output to hearing *****

shishski — Mon, 06 Sep 2021 18:44:34 GMT

Thanks already tried it but no Hearing aid support there. The A50s has them as external bluetooth devices I expected the same on the A22

Re: Galaxy A22 5G Audio output to hearing *****

Members_xd2z415 — Sat, 16 Jul 2022 05:25:16 GMT

I think this is really bad of Samsung I have just had to start having hearing ***** and thought I'll be ok I have a new phone but it doesn't support directly hearing ***** now I have got to buy a new phone but as other person said how do you know if the other phones have this its really bad as I'm sure there is a lot of people that use hearing ***** Samsung needs to have this on all there phone as not all people can hear that well

Re: Galaxy A22 5G Audio output to hearing *****

JayTee1 — Wed, 26 Oct 2022 21:39:56 GMT

I was quoted this from Oticon Support. I also have an A22 5G.

"It seems your phone is not an ASHA (Audio Streaming for Hearing Aid) enabled phone.
Direct streaming to Android phones has just been possible since a 1.5/2 years ago when some Android phones producers started to implement the Audio Streaming for Hearing Aid (ASHA) standard on a selection of phones."