topic Re: Re: Re: Where's the RAM option? in Mobile Apps & Services

Where's the RAM option?

Jammy97 — Sat, 07 Aug 2021 11:16:03 GMT

Hi 👋,

Where's the bit to clear ram etc... I can't find it? [On here].

Thanks.

Re: Where's the RAM option?

Mitzzz999 — Sat, 07 Aug 2021 11:38:24 GMT

From my knowledge since the last Samsung Members update... there's a diagnostic tool added but the interactive checks should also be there too... but are not there.

Personally, I use the device care widget on my home screen but I cam see why people want it back.

At bottom of the Samsung Members app... I think there's a option for "get help" which shows the diagnostic tool.

Re: Where's the RAM option?

DannyT — Sat, 07 Aug 2021 12:38:41 GMT

Head to Settings > Battery & Device Care > Memory > Clear. You can also use the Optimise in this menu too. Check out this guide here for more help too: https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-device-care/

Re: Re: Where's the RAM option?

Jammy97 — Sat, 07 Aug 2021 13:31:25 GMT

Hi, thanks for commenting...

Yeah the interactive checks have gone which is annoying.

Yes. I use Device Care too, but the feature was useful.

Re: Re: Re: Where's the RAM option?

Spock495 — Sat, 07 Aug 2021 14:03:30 GMT

Me too

Re: Where's the RAM option?

Dickie37 — Sat, 07 Aug 2021 14:37:59 GMT

Where is my mobile data?

I just bought a Samsung Tablet A7 and I can't figure why my Mobile Data icon does not appear on the notification settings.

Re: Re: Where's the RAM option?

Mitzzz999 — Sat, 07 Aug 2021 14:47:33 GMT

It definitely takes a sim card, so it's definitely a WIFI and cellular? And not WIFI only?

Re: Where's the RAM option?

Dickie37 — Sat, 07 Aug 2021 15:39:30 GMT

It only takes one card, so I think it's only a WIFI.

Re: Re: Where's the RAM option?

Mitzzz999 — Sat, 07 Aug 2021 18:03:11 GMT

I would have guessed the one card slot is just for a micro SD card to expand the memory...

If it had a sim card slot then you would have mobile data available.

From what you're saying I'm sure your tablet is WiFi only so if you take your tablet out n about... you have to rely on a WiFi connection or hotspot from your phone's Internet (only do that if you get a lot of data allowance on your mobile phone plan, this is also called tethering)

This all may explain why there's no mobile data icon on your device.

Re: Where's the RAM option?

Dickie37 — Sat, 07 Aug 2021 18:23:16 GMT

Thank you for explaining that, thank you for your trouble it all makes sense now.