subiectul Re: Updates din Mobile Apps & Services

Updates

Darren22 — Tue, 27 Jul 2021 14:50:40 GMT

Does anybody know why these two apps will not update I press them but nothing happens .

Re: Updates

Steven9761 — Tue, 27 Jul 2021 14:51:37 GMT

Try flushing the cache first.

Re: Updates

Darren22 — Tue, 27 Jul 2021 14:54:26 GMT

How to do that please

Re: Updates

LiquidSnake — Tue, 27 Jul 2021 17:50:33 GMT

Try clearing the phone system cache. To do this, just search how to clear phone cache (device name) and you should find relevant results 😁.

Re: Updates

Robbie_R — Tue, 27 Jul 2021 20:42:41 GMT

I always have trouble updating these 2 apps , what usually works for me is pressing the update all, They sometimes sit pending for about 5 minutes but they eventually update.

Re: Updates

CodyH — Tue, 27 Jul 2021 22:09:04 GMT

I'd suggest getting in touch with Samsung and see what they say maybe there technical help team.

Re: Updates

Flintstone — Tue, 27 Jul 2021 23:11:33 GMT

These two apps have a close relationship (android system webview is mostly a copy of Google chrome)

Try first to only update on of them (say chrome) , and only after the first
one
( Chrome) is installed update the second one (android Web view)

Re: Updates

JAMES4578 — Wed, 28 Jul 2021 14:31:20 GMT

Could try and update one of them first, quite a few were updating the other day and Android System Webview/Google Chrome took a bit longer.

However you may need to wipe cache partition. This is the method for Galaxy Devices running Android 11:

Wipe Cache Partition

Turn off the device.
Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key (plus Bixby Key if phone has one)
When the Android logo displays, release all three keys.
An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.

Press the Power key to restart the device.

If you are running Android 10 you do not need to connect to computer or USB C Headphones.

Re: Updates

jane84 — Wed, 28 Jul 2021 17:35:14 GMT

I regularly have problems with these 2 apps. Try clearing tbe cache for the playstore by going into settings, apps followed by playstore, storage and clear cache. Then update them individually. I find updating the android webview first followed by chrome works best (I have an A71)