topic Re: Sim won't work in Mobile Apps & Services

Sim won't work

sallan — Tue, 13 Jul 2021 17:10:51 GMT

I've just got an upgrade and my sim won't work, keeps telling me 'not registered on network' Any ideas what I'm doing wrong?

Note.- I have checked I've put the sim in right.

Re: Sim won't work

RishabhJangir — Tue, 13 Jul 2021 17:28:54 GMT

Try manual searching for network instead of auto and let me know

Re: Sim won't work

Pugs1957 — Tue, 13 Jul 2021 17:30:04 GMT

Sims can take up to 24 hours to be activated. If you are getting those messages you aren't doing anything wrong.

Re: Sim won't work

Anobeithiol — Tue, 13 Jul 2021 19:16:33 GMT

Sounds like network haven't activated new Sim .. just contact their customer services with the new Sim number 👍

Re: Re: Sim won't work

sallan — Tue, 13 Jul 2021 19:19:26 GMT

The sim isn't new, just the phone. I've moved the sim from my old phone into my new one.

Re: Re: Re: Sim won't work

Anobeithiol — Tue, 13 Jul 2021 19:24:15 GMT

That's odd then.. maybe they ported your number to a new Sim and didn't include it? or have they moved you to eSIM.?. Contact your network 👍

Re: Re: Sim won't work

sallan — Tue, 13 Jul 2021 19:33:20 GMT

This hasn't worked 😞

Re: Sim won't work

Pugs1957 — Tue, 13 Jul 2021 20:43:07 GMT

Check the phone's APN settings.

Re: Sim won't work

Mitzzz999 — Thu, 15 Jul 2021 08:04:06 GMT

Not sure what the latest is with this query but if the sim still works in the old phone or another different phone then there could be a issue or set up issue with the new phone.

If the sim doesn't work in any other phone then looks like when the upgrade was done... a replacement sim must have been activated at some point yet you never got it. If that's happened then the network messed up.