topic Re: Mobile Data in Mobile Apps & Services

Mobile Data

Christy203 — Tue, 13 Jul 2021 12:26:38 GMT

Since last update on 3rd July I cannot get mobile data. Been to Vodafone and been told they have had a few people same problem and to wait for next update. Only thing is I cannot even order an Uber without WiFi so obviously when out impossible. Samsung can you let me know when this will be as very annoying considering paying for data and cannot use.

Re: Mobile Data

Pugs1957 — Tue, 13 Jul 2021 12:53:57 GMT

Vodafone messed up the update. Find the correct APN settings on their website, go into connection settings, Access point names and add the APN data and you will be up and running.

Re: Mobile Data

JAMES4578 — Tue, 13 Jul 2021 14:14:15 GMT

@Christy203 think Vodaphone is responsible this time, however should be easy enough to find the correct APN settings as described by @Pugs1957 .

Re: Mobile Data

Anobeithiol — Tue, 13 Jul 2021 19:14:02 GMT

There is also a self help guide here :"Set up your phone for internet | Vodafone UK" https://deviceguides.vodafone.co.uk/set-up-your-phone-for-internet/