https://eu.community.samsung.com/t5/mobile-apps-services/cannot-hear-my-callers/m-p/3659887#M14813 I'm hoping your earpiece isn't faulty. You tried restarting the phone... taking the sim card in and out? What model are you using? Fri, 09 Jul 2021 21:20:04 GMT Mitzzz999 2021-07-09T21:20:04Z https://eu.community.samsung.com/t5/mobile-apps-services/cannot-hear-my-callers/m-p/3659875#M14812 When I call or receive calls, I don't hear the person but they can hear me. How to I rectify this problem&nbsp; Fri, 09 Jul 2021 21:15:50 GMT https://eu.community.samsung.com/t5/mobile-apps-services/cannot-hear-my-callers/m-p/3659875#M14812 Twins19 2021-07-09T21:15:50Z https://eu.community.samsung.com/t5/mobile-apps-services/cannot-hear-my-callers/m-p/3659887#M14813 I'm hoping your earpiece isn't faulty. You tried restarting the phone... taking the sim card in and out? What model are you using? Fri, 09 Jul 2021 21:20:04 GMT https://eu.community.samsung.com/t5/mobile-apps-services/cannot-hear-my-callers/m-p/3659887#M14813 Mitzzz999 2021-07-09T21:20:04Z https://eu.community.samsung.com/t5/mobile-apps-services/cannot-hear-my-callers/m-p/3659959#M14815 Galaxy A20E Fri, 09 Jul 2021 21:56:10 GMT https://eu.community.samsung.com/t5/mobile-apps-services/cannot-hear-my-callers/m-p/3659959#M14815 Twins19 2021-07-09T21:56:10Z https://eu.community.samsung.com/t5/mobile-apps-services/cannot-hear-my-callers/m-p/3661058#M14820 Silly question, have you tried the volume up key while connected to a call? <span class="lia-unicode-emoji" title=":telefonhörer:">📞</span> Sat, 10 Jul 2021 11:40:39 GMT https://eu.community.samsung.com/t5/mobile-apps-services/cannot-hear-my-callers/m-p/3661058#M14820 ℓυѕτℓυяκιиg 2021-07-10T11:40:39Z