topic Re: Annoying Chrome Pop Up on Switching On in Mobile Apps & Services

Annoying Chrome Pop Up on Switching On

Esseven — Tue, 08 Jun 2021 09:03:34 GMT

Recently, my Galaxy S7 has started opening up Chrome when I switch the phone on and Chrome then finds a succession of adverts and sales sites. It even overrides what I am doing on the phone after a few moments of inactivity with more ads.

It looks like I have accidentally downloaded this or some malware has found its way in.

Any ideas as to how I can get rid of it?

I have the latest version of the OS on my phone.

Re: Annoying Chrome Pop Up on Switching On

xSteveuk — Tue, 08 Jun 2021 09:09:06 GMT

Download and run malwarebytes
Is excellent removing malware

Re: Annoying Chrome Pop Up on Switching On

antikythera — Tue, 08 Jun 2021 09:23:43 GMT

Do what Steve recommends, Chrome doesn't typically behave like that so you may well have a browser hijacker at minimum on your S7

Re: Annoying Chrome Pop Up on Switching On

Esseven — Tue, 08 Jun 2021 09:53:45 GMT

Thanks for the posts. I've got Malwarebytes running now but it will take some time to run through. I ran the onboard (McAfee) virus scan earlier but nothing found. I'll post the results of the Malwarebytes when it's done.

Re: Annoying Chrome Pop Up on Switching On

Esseven — Tue, 08 Jun 2021 10:17:24 GMT

Hello again. Malwarebytes found one app that identified as malware. It was a barcode scanner! I have deleted it but unfortunately, my Chrome issue is still there.

Any further suggestion would be welcome,

Re: Annoying Chrome Pop Up on Switching On

Pugs1957 — Tue, 08 Jun 2021 10:26:09 GMT

Clearing your browser cache should work.

Re: Annoying Chrome Pop Up on Switching On

xSteveuk — Tue, 08 Jun 2021 10:32:05 GMT

Helpful link

https://support.google.com/chrome/answer/2765944/remove-unwanted-ads-pop-ups-and-malware-android

Re: Annoying Chrome Pop Up on Switching On

Esseven — Tue, 08 Jun 2021 15:04:40 GMT

Thanks for all the posts and links. All very helpful. It was the cache being cleared that cracked it in the end.

Re: Annoying Chrome Pop Up on Switching On

Esseven — Tue, 08 Jun 2021 15:07:31 GMT

.....carelessly, I clicked the wrong post (my own!) as the solution. Can I correct this?